Dhwani Patel M.Eng Email & Phone Number

Canada

Montreal, Quebec, Canada

As an Associate Program Manager, I bring a dynamic blend of organizational prowess, strategic thinking, and exceptional interpersonal skills to the table. With a keen eye for detail and a passion for driving results, I excel in managing projects from inception to successful completion. My ability to communicate effectively across teams, coupled with a knack for problem-solving, allows me to navigate complex challenges with ease. With a commitment to fostering collaboration and exceeding expectations, I am poised to make a meaningful impact in any program management role.

Montreal, Quebec, Canada

In CEATI, my main approach is to lead 3+ Transmission programs working with a technical team to deliver the membership value through technical research projects and create programs action plans in the overhead and underground transmission sector (Transmission design, analysis, equipment operations, and maintenance, underground cables (HV, LV), asset management). My goal is to create a platform where knowledge sharing and networking between peers is quick and efficient; organize & and facilitate training webinars, and conferences to enhance the knowledge sharing in the sector for new technologies and innovation. - As a program coordinator, I have acquired these professional skills in Microsoft Office (word, outlook, excel, etc.), operational and administrative skills, individual and teamwork, proficiency in communication, problem-solving, Active listening, and working on the challenges faced by clients/members resulting in solution strategies. My job includes overall work as mentioned in brief: -Gather input from clients to prioritize R&D projects within relevant Interest Group Program(s)-Prepare and distribute Requests for Proposals (RFPs) to industry experts, engineering firms, and universitiesto identify appropriate expertise; consolidate RFP responses to support contractor selection-Monitor R&D project progress and milestone completion, hosting conference calls with clientsand CEATI Technical Advisors to review key deliverables- Work with CEATI Technical Advisors, the Conferences team, and the program Executive Committeemembers to develop compelling content for our annual client conferences- Coordinate and analyze benchmarking surveys to gather data from clients on critical topics- Planning and execution of annual face-to-face meetings- Travel to and lead 6 to 10 in-person client meetings across North America each year- Maintain and enhance client relations while working to develop new clients and following up onpotential leads.

Montreal, Quebec, Canada

A financial service representative dealing with customer credit card accounts. Help card holders with their banking payments and account details. Advise them on their payment of the credit card account for the organization before their due dates. Provide solutions on their accounts problems related to financial advisement as per the government adhered rules.Abide by company policies on their code of conduct and reach their goal. Be the first and foremost help to card holders. Update information on the account and also advise them with their KYC policies. Negotiations on their payments are also a part of the role for the betterment of the company accounts. Show passion and being the best version in providing the service as per my persona. As a member of the Financial Services Team you would be assisting clients by proposing solutions to address financial objectives such as debt management and other financial goals.My job responsibilities would include but not be limited to:- Providing timely, efficient, courteous and respectful customer service by trying to provide apt solution to problems or escalating them to the appropriate department- Negotiating, planning and assisting customers with correct payment resolutions on one or multiple Credit Card.- Researching and answer questions regarding account status; assisting as personal financial advisor over the phone and ownership of fiduciary responsibility for the creditor. ;- Initiating consumer negotiations for debt recovery through phone.- Conducting payment transactions electronically and negotiating payment arrangements for customers on their accounts within FDCPA guidelines- Using skip trace when needed to find additional customer contact information and to collect on delinquent accounts

Montreal, Quebec, Canada

I started my career in customer service in Canada from IO solutions where I was in Fido /Rogers migration department dealing with accounts of customers having prepaid service being our main target customers whom we provide service to upgrade to latest mobile devices and plans with the Fido/Roger deals. To deal with the account from opening to processing and to finalising the sale with verification and credit check of the account. To provide excellent customer service and sales experience to the customer and provide with the product which is as per their request. Having a complete knowledge of the product and active listening has helped to provide the best service to my clients in this time of my job.

Gandhinagar, Gujarat

I have been serving as the youngest I/C-Head of the department,Civil Engineerig for about last 1 and half year of my employment and as an Addhoc Assistant Professor in the previous year of my service.I have also been working as the part of the Environmental Audit department of the University under the program of Schedule one auditors of Gujarat Pollution and Control Board, Gandhinagar, Gujarat Government. This involved the visits to the different industries under the program which involved work to inspect and survey the industry for their pollution and control measures provided and do Environmental Audit for the whole year.Even I had been teaching in Civil and Environmental Engineering department of the Aadishwar College of Technology which comes under the Swarrnim Startup and Innovation University.I had been teaching subject like Irrigation Engineering, Water and waste water engineering , Environmental Engineering, Soil Mechanics, Hydrology and Building Construction and materials Subjects to students of Civil engineering giving them theoretical as well as practical enhancement in the field of Civil and Environmental engineering.I also was a computer lab technician with a complete knowledge of Microsoft office and also problem solving , troubleshooting systems issues.

India

These were the following job duties: -• Conduct field work including groundwater/soil sampling, water level monitoring, investigative drilling, monitor well installation, soil and groundwater remediation (excavation, in-situ, etc.), contractor oversight, air monitoring, stream and river rehabilitation, site restoration, and construction inspections for both emergency spill response and long-term environmental investigation and remediation projects• Assist Project Managers with preparing proposals, work plans, cost estimates, memorandums, letters, tables, figures, presentations, etc.• Perform data compilation, interpretation, and evaluation of environmental regulations to assist in the preparation of engineering reports• Assist with coordination of field activities including coordinating field personnel, analytical laboratory project set up, and procuring subcontractors and equipment• Support the coordination of internal GHD technical resources and support staff including drafting, database, chemists, and other personnel• Review, understand, and interpret Gujarat state and Central Rules and regulation under MoEF guidelines.• Travel to sites throughout Gujarat to inspect the location and undergo the compliance inspection of the plants.• Prepare a detailed report on the pollution cap of the industry and submit to the Gujarat Pollution board with providing recommendations to the industry on relatedpollution standards and practise.• To undergo and provide an Environmental MonitoringProgram and Health and Safety guidelines as per the government norms.

Ahmedabad, Gujarat

- Teach & train young students in the filed of civil engineering department, sharing knowledge and teaching subjects related to environment, building materials and hydraulics.- To perform all logistical administrative stuff related to student counselling and subject material in the discipline.

Masters Of Environment Engineering, Environment Engineering

Masters In Environmental Engineering, Environmental Engineering Technology/Environmental Technology, 9.0

Bachelor Of Engineering - Be, Civil Engineering

Hsc, Science