Dhwani Soni Email & Phone Number

Campbell, Ca, Us

Cloud Communications UCaaS, CCaaS and XCaaS

Campbell, Ca, Us

Campbell, Ca, Us

Leading a team of UX designers and Product Managers with a focus on improving the end-user adoption and stickiness of our products.-Be the thought leader at 8x8 on achieving our vision of & 'One System of Engagement' across the company's communications, collaboration and customer contact center products.-Own the overall UX strategy and vision and drive consistent application design across all aspects of the product.-Lead the product design team and functional partners to design best-in-class user experiences and clear, systematic information architecture.-Drive customer and user adoption efforts including smooth onboarding and increasing depth of feature adoption throughout both the customer and user lifecycle.-Build a high-performance team and design process that delivers high quality, innovative UX across multiple initiatives with a rapid time-to-market.

Mountain View, Ca, Us

Leading a team of designers who work across both platform side and client side products. The team comprises of 10+ designers and researchers spread across Mountain View and India offices. I work closely with the Product leaders to work together and influence product decisions and roadmaps.Responsible for creating differentiated product portfolio which boast ease of use, ease of deployment and lead to top line sales. Fostering and coaching for an environment which trains designers to take decisions based on in depth usability studies working closely with customers as well as study product analytics and reports. -Leading several efforts like creating a mature design team with a common design system for scalability and efficiency which is usable by both designers and developers across the company-Recruiting top design talent and fostering a culture of working and collaborating together for innovation, empathy and consistency-Including accessibility for our products so that the products are 508/ WCAG 2.0 compliant-Bringing non-traditional design initiatives like personas, journey maps and customer engagement workshops to work closely with our customers to observe and work with them on design led product advancements-Capturing NPS & CSAT scores from customers as an ongoing effort to improve our product experiences-Creating a system to promptly respond to P0 design-related customer support tickets and thereby improve and prioritize the user experience across products-Introduced the first version of UX Dashboard for close insight and monitoring of UX activities for an improved product experience-Improving and building relationships across different teams in the company to be able to work closely and improve visibility and support of UX design activities throughout MobileIron-And last but not the least , actively participating in designing as and when required for our products.

Mountain View, Ca, Us

Mountain View, Ca, Us

Mountain View, Ca, Us

Currently owning and leading Android and iOS experience on products and bringing the native design experience for Android & iOS to MobileIron Core and Cloud mobile products. Bringing design thought leadership, and design strategy for products, bringing it at par with the company philosophy and vision, and the experience at par on global standards. Making sure all products whether iOS or Android look at par and carry singular design vision and direction. Communicating with Product Management and development teams to evangelize UX design directions and resolve design tradeoffs and implementation issues on native development. My key job requirements revolve to-· Identify existing needs/gaps and develop conceptual diagrams, flowcharts, scenarios, user models and wireframes · Work on detail level of design to make them pixel perfect functionally and visually, at par with the current trends and the global design standards.· Learn, grow and create great experiences with great people. Collaborating and co-creating with the product and business teams to strategize based on user's behavior identified through various research activities · Build strong partnerships across cross-functional teams. Understanding business requirement to influence and guide the teams to make right decision in terms of product's user experience and look & feel design· Develop a robust user-centered design practice. Initiate and drive UX research activities on and off site like surveys, usability testing, card sorting/tree testing, contextual enquiry, etc· Evangelizing design and design methodology within the company and constantly working on the brand language to create a unity within all platforms and all products. Lead design engagements on projects that make a difference

Walldorf, Bw, De

Working as a UX Design Lead for BI- Customer Engagement Group, I worked on improvising the products within BI SAP Portfolio for cross platform and Interoperability interaction. Working on products like Lumira, Design Studio, by aligning with Product Owners, Designers, Development and leveraging customer feedback from Usability Testings, and aligning with third Party Design Agencies.Holding Service design initiatives for early product adoption and enablement and community evangelism.

Walldorf, Bw, De

Working with the SAP Labs, innovative team of Design and New Application (DNA) team, I am responsible for building the frontline apps that leverage SAP's HANA platform and give the end user the power of real time data with a great user experience.The projects involve in depth Design Thinking and Design Management for market building and feasibility and user interaction for creating great user experiences. Worked closely with the Indian consumer to extract insights and build sustainable products for a better and growing India.

Round Rock, Texas, Us

Working under the Technology and Innovation Group, I am a core team member in the Enterprise Mobility Domain. Working across various mobile platforms- android, iOS, Windows7/8, I specialize in developing mobile experiences from concept to pixel perfect details for both mobile and tablets, integrating design with technology to create user enthralling experiences for the big fishes in the industry. Understanding users, delighting clients, supporting my technical team, to create usability strong, interactive and user centric holistic designs for B2B and B2C clients, for companies ranging from IT, Healthcare, Automobile, Aviation, Financial, Heavy Electricals sectors and other blue chip companies.

Suwon-Si, Gyeonggi-Do, Kr

Worked with Samsung Design Delhi as a senior design researcher for CMP/F development and product usability research, working on understanding emerging India Consumer and building consumer connect business strategies and designs for Samsung Home appliance and mobile portfolio. Projects handled at various levels include trend research, forecasting and development, New Design Strategy Map, Emerging India Consumer Mapping and Persona development, Indepth researches on consumer and market preferences for Next-Gen colors, patterns and surface development.

Suwon-Si, Gyeonggi-Do, Kr

Working with Samsung as a Design Researcher and CMP/F developer. Understanding emerging India Consumer, building holistic understanding of this new emerging consumer segments and holistically profiling the same to generate consumer connect business strategies for Samsung Home Appliance portfolio. Building CMP/F trend insights and new color and pattern development for Samsung Refrigerator range. Also worked on building design management tools for business strategies vis-a-vis emerging India consumer groups

In

Currently undergoing a two-year Post Graduate programme in Strategic Design Management.As a design manager, a person is involved with strategies, action plans and processes. Critical functions such as innovation, new product development, packaging, retail impact, competitive analysis, design measurement, sustainability and customer delight issues are in the ambit of the Design Manager. It also involves design research, scenario building and trend forecasting, creating a right design mix, branding and design communication strategies.

Suwon-Si, Gyeonggi-Do, Kr

As a Brand manager for the Canadian brand Groggy I was the Brand head, I handled everything from the collection designing to the merchandise mix, Production to handling and searching for new vendors. Follow ups with the buyers and the vendors. Sampling also formed an integral part of the same. Also the Visual merchandise of the stores, to the promotion and advertising. Working in close collaborations and communications with the Buyers and Exporters, managing the merchandising team, to production team to my sales staff at the Groggy stores across Delhi and NCR, presenting collections and finalizing the orders with our buyer Westside, Working with my advertising team, PR Team, recruiting staff and people and also designing to complete my collection here in India. Working on the top managerial position, I was my MD's and CEO's right hand in all decision making.

Conceptualizing, designing and executing collections for Fashion week, and couture week independently under his guidance. Also designing accessories, bags, jewellery, and lifestyle products for his line.I have fairly good knowledge of both hand and machine embroidery.

Post Graduation, Strategic Design Management

Exchange Programme, Fashion And Apparel

Bftech, Fashion And Lifestyle Accessory Design