Julia Yang Email & Phone Number

Greater Stockholm Metropolitan Area

Stockholm, Stockholm County, Sweden

* Driving strategic planning and making crucial decisions to achieve the mid-long term revenue growth and cost reduction targets.* Managing the e-commerce platform project to meet the budget and stakeholders’ expectations.* Coaching the team of Supply Chain from forecasting, sourcing, inventory, 3PLs management, ERP, WMS, customs and transportation.* Owning the team cost, revenue budgets and KPIs.

Stockholm

Sweden

- General SCM management & analysis to control logistics cost- Production planning- SLOBS (slow movers & obsolete products) control- KPI management, leading S&OP- Demand management (forecasting 48 months forward)- Product management based upon A,B,C,D classification according to sales frequency/importance/contract

Stockholm County, Sweden

Solna, Stockholm County, Sweden

Solna

-Managing Nordic countries’ forecast rolling with 24 month’s forward coverage-Setting up & managing yearly/quarterly/monthly target with YTD/MTD projection analysis as per invoice closures-SAP APO forecast management, sales/demand history adjustment to ensure proper statistical forecast generation-Managing demand on OFIOH project (restructuring according to customer migration to ambassadors)-SKU level forecast accuracy/bias KPI management

Kista

Process InnovatorJob description : •Performng Key user role for Samsung’s SCM-system (demand planning-forecasting/logistics)•Conducting system trainings to all employees on Samsung’s new process & project implementation•Creating and releasing reports for SCM and sales•Reporting and analysing KPIs•Overall SCM improvement - cross functional projects management•Maintaining systems as an administrator, communicating with HQ and EHQ on a daily basis•Supporting the Process Innovation Team & Retail marketing team with back data & report analysis to help improving sales & marketing•Analyzing promotional effect & response rate based on budget/demand forecast.

Coordinate with in-house logistics and third party logistics for proper operation of daily shipment operation (sea vessel/air freight), finding best rate and ETA to each market to support the best.•Optimizing shipment with container/truck fulfillment based on calculating upcoming demands to save cost•Ensure highest levels of product supply to the markets in line with market forecasts, improving order process, sales trends, product availability, and completing the procedure with issuing invoice and closing. •Support entering new markets with regards market specific support plan, system feasibility check, customs/legal entity check, constant support until stabilized •Work with markets and Supply Chain team to maximize the business opportunities for Oriflame and minimize the risk of stock outs in the field, as well as making sure correct invoice has been created and forwarded. •Provide various Supply Outlook reports for future catalogue periods to local Market contacts, looking at new product launches quantities, Merchandised product supplies and Limited Life allocations. •Ensure proper preparation for markets to go-live with Group Distribution Centre Budapest, with pre-go live testing, replenishment check, stock transfer operation, building contingency plan liaison with market for smooth transition. •To monitor group distribution stock situation as well as out of stock issues, to optimize space and best support to markets •Owning hub transfer operation and development project – ensuring major hubs in different locations are properly balanced in terms of finance, stock level, and according to the sales plan. Controlling operation/maintenance cost. •Handling shipment documents (P/L, invoice, L/C etc) as well as COO certificate and handling products which has contact with food for special customs clearance to be able to ship within EU.

reflecting survey results to R&D centre and customer service training program to improve service quality. - 24-hours open customer complaints line – providing open complaint windows in both hot-line(telephone) and on-line(internet), not only for local distributing clients but end-users. - providing advice to logistics & customs team with regional FDA requirements per Drugs and Cosmetics Act and Rules in documents and knowledge, (although my specialty was focused on Asia-Pacific region) - ensure proper communication and information sharing is made between different departments to actively cope with ac-hod quality issues – e.g. sales team, logistics, regional marketing team, supply chain. - Process innovation project – analyzing process to improve at all times, minimize unnecessary steps and procedures, work on the maximum efficiency with immediate actions in longer perspective. - General order management – processing order, e-mail communication with other divisions in Korea, logistics process management. - Creating annual/quarterly/monthly/weekly and ad-hoc reports whenever needed with various Microsoft applications e.g. Word, Excel. - Ensuring proper product supply to customer through various order management system (SAP system, electronic data management, global order system) - Creating various shipping method upon customer’s special needs and requests.

Responsible for providing daily tactical leadership a customer service contact centre team serving client system problems within the Sun Solution Center. •Serving as a resource and escalation point on basic operational issues and acts as a liaison between the client and Solution Center. •Support Business Manager to build and maintain stronger relationships with internal and client counterparts. a•Providing performance data to the channel business manager. •Verifying contractual client obligations are met to ensure maximum client satisfaction.•Order management for parts order based upon customer and engineer’s request. •Handling shipment documents and customs clearance. •L/C negotiation and handling account receivable. •Providing supervision and direction to the team. •Monitoring and evaluating daily/weekly/monthly/quarterly team performance. •Providing updated software/system training to the team. Agilent Technologies (2001/Feb – 2002/May) –Korean team operation in Singapore headquarter

- edit orders for product numbers, pricing and other shipping instructions. - prepare shipping documents (i.e. customer invoice, certificates of origin, etc) to accompany shipments. - to make sure of account reconciled after completing order delivery at the end of every month/quarter/year-end with collection dept.- to work with credit management team to give proper feedback and credit to customer. - to data – entry order details into the order processing system and to run the various reports, and make the proper back-ups. - to interface with other department by providing data of orders due for shipment, packing and shipment lists.

Bachelor Of International Studies, Agilent Technologies

Bachelor of International Studies, majoring English as an international language. (cross credit received from Yonsei University)

Kandidatexamen, International Relations

Sophomore in dept. of international relations, college of Commerce and Law.