• Spearheaded the CCure integration for the Physical Security Management product, going above and beyond to solve problems by collaborating with different teams and conducting thorough research.• Directed and co-led the development of a tool for managing IBM QRadar Virtual Machines, offering comprehensive VM specs, facilitating license renewal, activation/deactivation, instance retirement, and new instance requests, thereby enhancing efficiency, optimizing resource usage, and automating instance renewals.Oversaw and mentored teams of interns on live customer projects, ensuring their effective contribution while improving project delivery timelines, with a 100% intern project completion rate.

• Initiated the deployment of an in-house tool in a live customer project, managing associated risks and delivering essential feedback that resolved key issues, improving user experience; tool adoption expanded to all department projects, enhancing overall project efficiency.• Initiated the development of an in-house utility for IBM QRadar, enhancing efficiency and reducing project costs by 10% by removing the need for API analysis and redundant coding; led to widespread departmental adoption and further utility innovation as endorsed by senior leadership.• Led, developed, and supported QRadar plugins for major cybersecurity firms, driving over 5600 cumulative downloads while collaborating directly with their product managers and integration leads.

• Contributed to the design and development of QRadar plugins for major cybersecurity firms, including ThreatQ (914 downloads), Lansweeper (494 downloads), and Proofpoint SER (unlisted).• Prepared training manual and development best practices for IBM Security SOAR plugin development, driving quick resource on-boarding.

• Completed specialized training in building IBM QRadar plugins and quickly applied these skills to a live customer project with IntSights (now acquired by Rapid7), a leading cybersecurity firm, contributing to a plugin that achieved 806 downloads.