• Managed and processed new hire paperwork, I-9 documentation, and E-Verify. • Maintained and updated the HRIS system (PeopleSoft) with new employee information, existing employee changes, terminations, salary information.• Responsible for resolving payroll-related issues by tracking overpayment of wages and reconciling the overpayment in compliance with federal and state law.• Perform audits to ensure that earned leave reflected correctly in both Kronos and PeopleSoft.• Serve as a point of contact and escalation point for all timecard concerns throughout allfacilities.• Conduct audits and investigations for leave balances per request by facilities and Human Resources.• Review and process claims in regard to FMLA and FFCRA.• Responsible for processing a high volume of transactions entries

• Assist Labor Optimization Manager to implement a comprehensive scheduling system focused on improving the scheduling of employees to include the distribution of individual schedules through Optima 8, PK Admin, HRIS, ADP Enterprise• Actively manage labor resources within and across departments to meet labor needs.• Review and analyze schedules to identify and implement opportunities to gain ongoing improvements in labor optimization tools.• Support managing requests for additional hours, address situations where employees are under-utilized based on their availability and monitor the park’s effective use of its budgeted hours.• Maintain and analyze relevant staffing data, including but not limited to hiring, working, and termination statistics, to forecast staffing needs.

• Retrieved and analyze weekly schedules provided by 16 park managers to ensure accuracy, as well as approve staffing levels.• Assisted in making decisions from a low to mid-level HR standpoint for area managers and managed the termination process.• Trained 45 members of management each year on the company’s termination and disciplinary procedures.• Facilitated seasonal employee benefits & incentives and helped the payroll department with onboarding and off-boarding.• Provided labor budget recommendations as needed for hiring and staffing requirements.• Answered incoming calls and routed them to correct staff as well as help with special events and meetings.• Processed weekly payroll for up to 800 US and Canadian employees in the absence of Payroll Administrator and assisted with new hires onboarding, changes, and termination to ensure an accurate and complete payroll through ADP Enterprise and ADP Workforce• Assisted in the processing of all unemployment claims and participate in appeals hearings. Managed worker's compensation claims.