Diaa Ahmed Email and Phone Number

As a Senior Collections Specialist at Sarwa Insurance Company, I am responsible for managing the collections process, ensuring timely and accurate payments, and enhancing customer satisfaction and loyalty. I have over six years of experience in the insurance industry, working with both Takaful and conventional insurance products. I have a strong background in accounting and business, with two bachelor's degrees from Modern University for Technology & Information - MTI and University of the District of Columbia. I have developed skills in customer experience, team motivation, and relationship building, which enable me to handle complex and challenging situations with professionalism and empathy. I am passionate about improving the quality and efficiency of the collections service, and contributing to the growth and success of Sarwa and its clients.