Diaa Mohamed Email and Phone Number

Lead and supervise the operation at the Front Desk to ensure that the highest professional service has been given to the guest accordance with IHG quality service standards.• Supervise all Front Desk employees and Front Desk daily operations..• Directing and coordinating the activities of workers such as Bill attendants, Drivers and Guest Relation Officer.• Responsible for pre-shift team brief and end of shift handover.• Departmental Trainer, Preparing Training plans for new… Show more Lead and supervise the operation at the Front Desk to ensure that the highest professional service has been given to the guest accordance with IHG quality service standards.• Supervise all Front Desk employees and Front Desk daily operations..• Directing and coordinating the activities of workers such as Bill attendants, Drivers and Guest Relation Officer.• Responsible for pre-shift team brief and end of shift handover.• Departmental Trainer, Preparing Training plans for new Joiner, doing training reports, calendars and preparing the department training plan. Show less