Jad Diab Email & Phone Number

Milton, Ontario, Canada

Burlington, Ontario, Canada

Luanda, Angola

• Manufacturing and distribution company marketing premium cosmetics, personal care, and hygiene products, under two brand names - Ceu Professional and Coral.
• Introduced and took charge of a celebrity endorsement deal, making a famous local singer (1.2 million followers on Instagram) become the brand ambassador, leading to more brand awareness and customer involvement, which.
• Managed social media accounts, specifically Instagram, creating competitions, giveaways, product reviews, and portraying information about our products alongside the celebrity, increasing consumer loyalty to the brand.
• Aided with the production of a music video to advertise the cosmetics brand alongside the celebrity that was broadcasted on multiple local TV, radio, and YouTube channels, which lead to more customer reach and stronger.
• Contributed to a sales deal of hygiene products with a client owning 23 pharmacy branches around the country, increasing the availability of the product around the capital.

Burlington, Ontario, Canada

• Awarded ‘employee of the month’ 8 times from a pool of 9 employees for exceptional performance in customer service, upselling over 50 products a month.
• Assisted with inventory, stocking, monitoring, and recording in Excel, allowing for better tracking of inventory on hand.
• Recommended and selected inventory to order based on product turnover rates and customer requests
• Performed and worked directly with the public; providing customer service; answering customer needs, leading to higher customer engagement and more up-sell of discounted products.