- Develop and deliver engaging training programs for young individuals entering the workforce. - Cultivate essential soft skills, such as communication, teamwork, and problem-solving, while also instilling an understanding of professionalism and work ethics

- Leading on the catering development across a portfolio of events venues and capital projects ensuring all runs on time, to specification and budget. - Successfully developed a new catering model for the entire estate (5 town halls, 9 leisure venues) including contract management with catering suppliers and implementing vending which significantly enhanced efficiencies and reduced costs. - Establishing, developing, and upholding a professional network which ensures a healthy pipeline of business for the newly refurbished Paisley Town Hall, Paisley Art Centre and other venues under OneRen- Integral to a £100 million capital project in Paisley - Actively developing a portfolio of arts, cultural and sporting venues across Renfrewshire while maximising revenue, and ensuring consistent customer service delivery - Continually engaging with stakeholders and partners, keeping them updated of progress and challenges while developing solutions to remedy this. - Acting as a positive advocate for best customer practice and ensuring this is embedded into everyday working practices by all staff.

-Planned and delivered the activities of the Guest Management and Hospitality Workstream at the inaugural Glasgow 2018 European Championships multi-sport event -Set up sponsor hospitality packages-Workforce and volunteer management-Budget management -Developed and implemented policies and procedures in support of services and operations of the Guest and Hospitality Workstream-Worked closely with the Partnership and Protocol Workstreams to ensure a consistent approach to client group management according to agreed service levels-General administrative duties

-Delivered lessons in a live classroom-Prepared material for each lesson-Undertook administrative duties -Assisted with implementation of student discipline-Maintained a curricular quality -Monitored student attendance, progress and conduct

-Internal promotion from Food & Beverage Manager-Budget writing and forecasting -P&L analogy -Trained duty managers-Restaurant marketing

-Responsible for the entire food and beverage operation of the Holiday Inn with a turnover of £1.5 million pa. (Restaurant, bar, room service, and special events planning)-La Bonne Auberge won best hotel restaurant in Scotland in 2017 by Prestige Hotel Awards-Won manager of the year in 2016 for Holiday Inn and Holiday Inn Express-Increased average spend per head-Budget writing and forecasting -Improved stock control procedures, kept good GP-In charge of all marketing and social media for the restaurant. Increased social media followers over all platforms (Facebook followers increase by 200%) and started Instagram page. -Create and manage all offers for various platforms and deal sites -Constantly updating the drinks offerings and liaise with chef about food offerings to keep it current and on trend-Monthly staff incentives in place for best upseller

- #1 of 100 best British seaside hotels. Sunday Times September 2013-F&B manager of four outlets with a total turnover of £3 million pa. (Beach restaurant, fine dining restaurant, bar/lounge, and a spa café) -Managed an average of 65 staff, supervisors and managers-Planned a major relaunch of Zacry’s restaurant with the head chef and the owners-Wrote the wine menus for all outlets to match the food offerings-Created and implemented standard operating procedures -Trained and developed staff-Cost and stock controlling

Assistant Restaurant Manager of Cookbook Cafe, the main restaurant at InterContinental Park Lane.- Responsible for training staff and hosting IOC members during London Olympic- Achieved two out of three stars from the Sustainable Restaurant Association- Improved employee satisfaction by 30%- Nominated manager of the quarter in 2012- Successfully completed leadership program- Employee recruiting, training, and appraisal - Created staff rotas

The Gold List, top 100 of the world and #1 in Florida. Conde Nast Traveller 2010World´s best large citiy hotel in US and Canada. Travel and Leisure 2009, 2010, 2011

Part of the pre-opening task force