Anderson Guzman ∴ Email & Phone Number

New York, New York, US

New York, New York, US

• Server Management and Optimization:
• Administered and maintained a mixed operating system servers, ensuring optimal performance, availability, and reliability.
• Developed custom programs to address specific in-house requirements, resulting in significant cost savings and providing tailored solutions to organizational needs.
• Conducted regular performance evaluations and implemented necessary enhancements to optimize server infrastructure, ensuring seamless operations and meeting performance objectives.
• Cybersecurity and Threat Mitigation:
• Strengthened server security through rigorous hardening measures, regular updates, and vulnerability assessments, effectively mitigating potential cyber threats.

Chico, California, US

• Project Evaluation and Analysis:
• Collaborated in the evaluation and analysis of new projects and services, providing critical insights and recommendations to enhance system effectiveness and security.
• Node Security and Maintenance:
• Ensured the security and optimal performance of RAIDA nodes by implementing rigorous security protocols, monitoring for potential threats, and promptly applying software updates and patches.
• Proactive Problem Solving:
• Demonstrated a proactive approach by anticipating possible deviations in service, preemptively identifying vulnerabilities, and implementing preventive measures to maintain system integrity.

North Miami, Florida, US

• Integration and Deployment:
• Developed and maintained a custom internal integration solution using Microsoft Graph and Connectwise REST API, reducing customer support tickets by 15%.
• Deployed a secure control version system (GIT) with SSH keys security and WebUI like Github, streamlining the development process and improving collaboration.
• Designed, deployed, and hardened a Lab environment using open source tools, enabling team members to test and develop new applications in a safe and controlled environment.
• Integration Projects:
• Developed custom solutions for NCR Counterpoint clients, using my knowledge of NCR Counterpoint and my development skills to create solutions that meet their specific needs.

Fort Lauderdale, Florida, US

• Multi-Seat Solution Implementation:
• Designed and successfully implemented a cost-effective, open-source multi-seat solution for State K-12 examinations, replacing the previous Windows-based system. This migration resulted in a 100% reduction in daily.
• System Administration:
• Proficiently handled troubleshooting and maintenance of critical infrastructure components, including Active Directory, DNS, and DHCP, ensuring seamless operations and minimal disruptions.
• System and Network Troubleshooting:
• Leveraged expert problem-solving skills to diagnose and resolve hardware and software faults, ensuring system reliability and minimizing downtime.

San Pedro, Garza Garcia, Nuevo León, Nuevo León, MX

• SAP Systems Administration and Optimization:
• Administered SAP systems across DEV, STAGING, and PRD landscapes, ensuring seamless operations.
• Applied support packs, Kernel patches, and SAP Notes as necessary to enhance system performance and security.
• Led successful PRD to QAS system refreshes, minimizing downtime and maintaining data integrity.
• System Administration and Maintenance:
• Established, administered, and resolved issues related to the Transport Management System (TMS).

San Pedro, Garza Garcia, Nuevo León, Nuevo León, MX

• Database Design and Development:
• Designed, developed, and maintained Core Oracle Database and Microsoft SQL Server for SAP environment, ensuring optimal performance and data integrity.
• Database Replication to Emergency Datacenter:
• Successfully executed a critical project involving database replication to the Emergency Datacenter, ensuring disaster recovery readiness and minimizing potential data loss.
• Project Optimization:
• Optimized SAP transaction DB13, streamlining database performance and enhancing system efficiency, resulting in a 25% reduction in transaction processing time.

• Implemented Robust VoIP PBX Solutions:
• Successfully installed and configured VoIP PBX systems, enhancing the communication infrastructure and ensuring seamless connectivity for the organization.
• Enhanced IT Infrastructure Security:
• Implemented advanced security measures and protocols to safeguard the IT infrastructure, effectively minimizing potential risks and vulnerabilities.
• Situational Room and Main Director Area Hardening:
• Conducted a comprehensive hardening of situational rooms and the main director area, implementing security measures to protect sensitive data and operations.

• Project Enhancement and Modifications:
• Modified the Alarm Receiver module in the Asterisk PBX system to enhance configuration controls within the.conf file.
• Focused on optimizing verbose output and enabling configuration variables such as First_ack_length, Second_ack_length, Ackdelay, Kisslength, Kissdelay, First_ack, and Second_ack.
• Programming Proficiency:
• Utilized C programming language to implement the modifications effectively.
• Achievements and Impact:

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• IT Infrastructure Development and Monitoring:
• Led the development and continuous monitoring of the IT infrastructure, ensuring seamless operations and adherence to industry best practices.
• Big Data Project Management:
• Played a pivotal role in the execution and management of a significant Big Data project, resulting in improved data analytics capabilities and strategic decision-making.
• Hardening of Foreign Exchange Management System:
• Implemented advanced security measures to fortify the Foreign Exchange Management System, safeguarding critical financial data and processes.

• Software Development and Troubleshooting:
• Developed and troubleshooted both existing and new code to resolve complex issues, enhancing software performance and usability.
• Maintenance and Upgrades:
• Conducted maintenance and upgrades of existing business objects and core framework, ensuring system efficiency and compatibility with evolving requirements.
• Software Testing:
• Created software tests utilizing tools such as Postman and custom testing scripts, resulting in a 30% improvement in test coverage and early bug detection.

Conference Title:...y Linus dijo: “Biometria hágase Linux...” at the FLISOL2008 conference on April 26, 2008. This marked the official introduction of BioREVS project to the free software community in Venezuela.

• IT Infrastructure Management:
• Installed, configured, and administered IT infrastructure while ensuring security and conducting regular audits and PenTests.
• Maintained updated documentation, diagnostic checklists, and procedures to ensure compliance with service levels.
• Proactively anticipated service deviations and initiated corrective actions, leading to improved productivity rates and efficiency.
• Software Development and Optimization:
• Developed 'Phonematch,' a phonetic recognition system, significantly reducing response time by 87% and minimizing false positives in searches.

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- Support in the migration from private software platform to Open Source Software platform (only Desktops).- Support in computer maintenance, solving requirements.