• Developed and executed detailed manual test cases for web and mobile applications, ensuring full coverage of functional and regression testing.• Actively collaborated with cross-functional teams, including developers, product managers, and business analysts, to clarify requirements and ensure smooth delivery of features.• Identified and documented defects using Azure DevOps, provided detailed feedback to developers, and worked closely to ensure quick resolution.• Conducted product demos for customers to showcase new features and updates, gathering valuable user feedback and ensuring alignment with their needs.• Performed in-depth usability testing to validate that the user interface met customer expectations and provided a seamless experience.• Delivered clear and actionable test reports, highlighting key issues, risks, and test coverage, providing insights that guided project decisions.• Participated in Agile ceremonies such as sprint planning, retrospectives, and daily stand-ups, driving quality improvements through close collaboration with the team.

• Creating Test Strategies, Test Plans, and Test Case Design, based on User Requirements Specification (URS) and System Requirements documents. • Executing test scenarios and test cases for End to End (E2E) testing. • Report defects found during testing on the test management system and track defect status periodically using the Gitkraken tool • Effectively interacted with different departments regarding software defects and worked closely to develop innovative solutions • Conducted regression and performance testing • Manage prioritization of test activities to ensure the deadlines. • Understanding the Product Backlogs and estimating the User story points, as per the scope of the project discussed in Sprint Planning meetings. • Participating in Sprint Review meetings, Design Demo calls, and sharing the progress and concerns in Sprint Retrospective calls. • Prepare defects summary & reported results to management for further action.

• Perform Manual Testing on IOS (1 Apps), Android (3 Apps), and Web applications (4 Modules) • Participating in the analysis of user/Business requirements, functional specifications, and use case documents in order to create the test plans and test cases for system testing • Creating the detailed test cases and executing them, editing and modifying for new features • Interacting with developers to communicate the defects and actively participating in replicating the bugs and performing regression testing using Zoho tools management • Share daily reports with defects status and testing progress

• Deploying the Network Engineering Platform (NEP) at customer premises, integrating different vendor equipment in the tool (Hawaii, Ericsson, Nokia, Alcatel, ZTE, Cisco, NEC) and testing end-to-end results. • Customer interface in Omantel/India/Kuwait, representing the company and supporting the customer to meet the needed requests and requirements on the project.• Studying the functionality of different vendor’s network and transmission equipment (BTS, NodeB, eNodeB, BSC, RNC, Router, Ethernet Switch, IDU-MW, ADM-SDH, WDM, etc.) and writing their functional requirements specifications (FRS) covering most domains and technologies (RAN, CORE CS/PS/IMS, Transmission, etc.) • Data migration for VSAT and passive elements, delivering scalable solutions that optimized inventory management and system integration• Equipment modeling, modification, and updates for the equipment types in the NEP catalog• Customer support and follow-up for better performance and satisfaction. • Meeting customer requests and new requirements and reporting to Dev team. • Follow up with the customer to provide the requested dumps• Analyze customer’s dumps.• Import Customer data into NEP.• Testing and QA end-to-end results and bug reporting in JIRA.• Documentation development and scope management.• Provide technical support for MobiNetS Delivery Team and train new employees.