Samuel Greer Email & Phone Number

Lake Oswego, Or, Us

• Prioritize development activities in alignment with corporate strategy, market research, and customer feedback across across five dev teams for SaaS service.• Create world class product recognized as a leader by Forrester in both current offering and strategy• Define use cases and jobs to be done for development teams providing direction and freedom to the teams to build the best possible solution• Championing alignment of all departments to a unified Go-To-Market release strategy supporting needs of development, marketing, training, enablement, consulting, product, and sales where milestones for success are based on meeting customer needs and making space for teams to contribute successfully

• Lead software development teams through all stages of the SDLC utilizing Azure DevOps (ADO)• Established offshore QA team including hiring, defining QA deliverables, and integrating the Software Test Life Cycle (STLC) into the SDLC• Delivered custom built Agile project management tool for Amazon. Took over existing failing project, implemented Agile methodologies, and delivered success as measured both by the client and the development team• Built greenfield web app for Private Equity firm CD&R from ideation through successful production release and product maintenance. React front end with .Net 6 back end, redux, kendo, and clean architecture• Extended .Net 4 web app for "mom and pop" client, stripping process and scope to a minimum to deliver value for a very tight budget• Established technology owners within the team to define best practices, SMEs, and team support• Configured Azure DevOps projects and project structure to enable organized dev team utilization and clear reporting up to management• Coached team through agile dev practices, business skills, project evaluation, performance evaluation, and interpersonal challenges• Generated mockups using Balsamiq Online to establish clarity of requirements with stakeholders, dev, and QA• Gathered requirements -- Epics, Features, and Stories -- and established atomic horizontal User Stories achievable within Sprint periods

Lake Oswego, Oregon

• Spearheaded process documentation of Product Owner role and delivery to drive inter-department collaboration and consistent work product expectations.• Coached other Product Owners to establish and utilize story and bug writing standards to drive toward consistent communication of requirements.• Wrote stories in an end-user value add perspective to ensure meaningful delivery cycles.• Delivered product requirements from product inception to product delivery, working in all stages of the Software Development Life Cycle.• Gathered requirements from diverse stakeholders in a collaborative fashion to reach logical conclusions regarding customer needs and business requirements.• Read code and sql segments with developers and technical stakeholders to discuss requirements.• Utilized Azure DevOps / TFS as the system of record for story grooming and project management deliverables. Ensured all requirements were up-to-date and accurately reflected in the system of record.• Provided Acceptance Criteria for 100% of stories and focused on the “what”, not the “how”.• Fostered collective ownership of Sprint commitments to ensure on-time delivery.• Lead project management activities such as Sprint commitment communications, status updates, risks, project timelines, and resource management in a timely fashion.• Defended against scope creep by producing clear acceptance criteria, defining objectives with firm boundaries, and prioritizing new requirements appropriately in the backlog.• Developed champions to enable ownership and increased adoption rate of process changes.

Portland, Oregon

• Defined requirements for operational aspects of enterprise project delivery.• Utilized standardized story writing techniques to enhance clarity through consistency.• Championed identification and development of EQ (emotional intelligence) engagement strategy within program strategy.

• Matured decision process and developed decision management tool to unify management and bring clarity to roles and responsibilities for all parties. Standardized decision making across the T2 organization.• Guided leadership through a reorganization effort to align with industry standard best practices and internal guidance such as the BPA Strategic Plan and Transmission Business Model.• Aligned key stakeholders to depoliticize issues and focus on core business objectives in quality assurance and quality control.• Developed and presented training materials for new teams and tools based on requirements.

Tigard, Or

• Supported all levels of management to provide guidance and develop change management road maps including town halls, open houses, newsletters, WIIFMs, change readiness assessments, and surveys. Assisted and executed organizational, project, and individual change management strategies to overcome roadblocks and effectively manage resistance.• Evaluated KSI goals and objectives with the needs of many stakeholders to translate business requirements across organizational hierarchies. Clarified and prioritized actionable goals and objectives using ADKAR change management techniques to act as liaison between technical, business, and relational teams to enable successful project implementation. • Analyzed, facilitated, modeled and organized information in order to elicit requirements, reconcile conflicts, and distinguish solution ideas from business needs. Directed and re-directed team to solve highest priority tasks and parking lot issues needing further research.• Gathered technical requirements for proposed IT solutions to distinguish between perceived needs and business requirements. Developed, deployed, and supported existing technology solutions (SharePoint and OneNote) to enhance team communication, artifact management, and project planning/tracking.• Generated vision at the strategic initiative level, developed an enterprise acquisition life cycle, and facilitated operational engagement using a business transformation plan for management to implement. Performed enterprise architecture analysis and process documentation to drive capability mapping and ownership across the business.• Performed hands-on research to document current state processes, identify desired future state, and create gap analyses. Utilized gap analysis to provide direction for the targeted creation of use cases, process documentation, desk procedures, and change management materials.

100 Sw Market Street, Portland Oregon 97201

• Collaborated with senior managers and decision makers to clearly capture their vision and objectives. Solve challenges together and present alternative solutions based on technical expertise for consideration.• Developed business methods and procedures, including accounting systems, file systems, office systems, logistics systems, and production schedules.• Built, maintained, and invigorated dashboards for reporting at a glance. Streamline data collection for reduced operational overhead and more timely reporting.• Modeled systems in their component parts, assign numerical values to each component, and examine the mathematical relationships between them.• Lead market intelligence research for two of four regional territories. Subject matter expert for market expansion strategies, territorial marketing, and localized product pricing. Targeted resource investments with high return for optimized resource allocation.• Developed Excel training curriculum to optimize product and marketing department's use of technology and lite automation. Build employee engagement and career development opportunities that excite.

• Created enterprise data storage cost reduction business case using great attention to detail. • Weekly reporting and coordination with eight team members to build responsive cost saving measures. Detailed cost analysis and performance analysis regularly included.• Created high level power point presentations executive meetings and detailed spreadsheets for supporting documentation as needed. Also supported creation of power points for executives.• Developed models for internal analysis of electronic data storage usage and models for statewide government data storage.• Lead special interest group to discuss and develop strategies for the implementation of shared Geographic Information Systems environments across all Oregon state agencies.• Facilitated change and the implementation of new processes and standards within the organization utilizing Change Facilitation technique “Train the Trainer”.• Met with customers and suppliers of ODOT’s information systems to negotiate reduced cost structures in storage environments and improving the accuracy of pricing models.• Validated spreadsheets for continuity, soundness of logic, and mathematical precision. Assigned to negotiate with important customers of ODOT that had previously been given poor service.• Attended and represented ODOT at professional conferences and societies.

• Scheduled the project in logical steps and budget time required to meet deadlines.• Conferred with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.• Planed, organized, and directed activities concerned with remodeling construction and reducing home-owner day-to-day impact.• Investigated damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.• Directed and supervised workers on large projects.