Checked patients in and out, handled high volume of calls, performed insurance verifications for all major insurance companies, Medicaid, traditional Medicaid and Medicare. Verified insurance claims prior to processing, followed up on claims, adjusted charges, posted payments and managed employee work schedules.

Collected, posted and managed accounts. Handled day to day financial including verifying, classifying, computing, posting and recording accounts receivable data, processed accounts and incoming payments in compliance with financial policies and procedures.

Responsible for account payable and receivable, posting payment and adjusting payment. Insurance verification and appeal, claims follow-up, auditing, electronic billing, monthly reports. Provided great customer service face to face or by phone, handled multiple phone lines, scheduled appointment, collections calls, enter/gather all new and old patients’ information. Maintained business office inventory and equipment.