Diamond Hanley Email & Phone Number

Queens, New York, United States

Responsible for day-to-day operations of two branch locations by focusing on providing high quality customer service, resolving customer issues, generating new business and promoting banking products to new and existing clients. Ensures the bank is following policies, procedures, federal and state regulations. Functions as the vault custodian, balancing and completing branch currency orders. Acts as the second in command to the branch manager, assist with scheduling, customer transactions and coaching team members.

Brooklyn, New York, United States

Coordinates co-working and room booking within the space. Assisting with work café events and programming. Support the needs of customers with transactions like deposits, monetary instruments, and approving wire transfers. Acting as the second person in line, supporting branch manager and relationship bankers. Completing operational task such as wire audit and negotiable audit.

Brooklyn, New York, United States

Supervises day to day operations of the teller line by delegating and monitoring work assignments. Cross train teller staff, process teller transactions like check cashing, large withdrawals, deposits, and loan payments. Assist with daily atm proof and ensure that exceptional customer service is being delivered.

New York, United States

Handle and process cash-related transactions. Responsible for providing and delivering superior customer service skills. Partner with operations supervisor to ensure daily, weekly, monthly, and quarterly reports are completed efficiently and in a timely manner. Cross train all new teller employees.

Certificate, Licensed Practical/Vocational Nurse Training

Associate'S Degree, Medical/Clinical Assistant