Spending the majority of my shift on the phone (inbound calls), speaking with customers, listening to their concerns, assisting them with online navigation and providing them with the best solutions; Keeping our customers safe by meticulously following all banking rules and regulations; Exceeding when it comes to logic and solving complex problems; Seeking challenges and taking them on because I thrive on getting ahead.

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts; Maintain business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs; Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information; and Maintain operations by following policies and procedures, reporting needed changes.

Properly greeted and assisted customers during check-out, or behind the service desk regarding questions, concerns, western union or lottery; Followed procedures in handling cash, checks, coupons, gift cards, and other forms of payment; in addition, properly handled refunds and error correction; Closed the cash office at the end of business hours, and ensured all registers and safe reports were even.

Verified customer data prior to payment collection; Prearranged future payment arrangements for customers and assigned reconnection status of utility meters; and provided billing analysis for resident customers in New York City, NY area.

Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities; Supervised individuals with their Activities of Daily Life; and assisted with day-by-day operations of the residence in accordance with regulatory requirements, agency policy and quality program standards.

Overseen and supported the operations at dining establishment to ensure profitability and an enjoyable dining experience; Recorded all income and expenses and ensured that cash registers were balanced daily; Procured inventory and equipment as stock is damaged or depleted.

Collaborating with staff to process children’s information regarding foster homes as well as guardianship. Perform routine welfare checks by visiting residences and schools. Schedule appointments with parents to ensure the child is properly assisted.

Greeted customers as they walked into the store; Interacted with customers as they made purchases, returns or exchanged purchases and monitored sales floor to ensure merchandise was properly stocked; and managed and organized the sales floor gathering and folding merchandise while attempting to get clothing that customers needed.