Diamond Coley Email & Phone Number

Rockville, Md, Us

• Planning, coordinating, and executing ASHA programs, ensuring they meet organizational objectives, timelines, and quality standards.• Serving as the primary point of contact for members, responding to inquiries, providing program-related resources, and facilitating communication across departments.• Organizing and executing events, workshops, and conferences, handling all logistics such as venue selection, registration, vendor coordination, and post-event feedback collection.• Coordinating with internal teams, external partners, and sponsors to align program goals, secure resources, and ensure seamless implementation.• Monitoring program metrics, prepare detailed reports, and use data insights to drive improvements and optimize program outcomes.• Maintaining accurate program records, ensuring adherence to ASHA’s policies and external regulations.• Supporting program activities, ensuring effective participation and engagement.• Overseeing scheduling, drafting communications, and managing program materials to support smooth operations.

Alexandria, Va, Us

• Performed pivotal administrative and operational services managing The Hope Center professional and program offices, reporting to the Executive Program Director, Director of Operations, and Vice President. • Managed day-to-day workflow, providing supervisory oversight and accountability for a team of 15. • Administered staff activities and allocated resources to optimize efficiencies and enable effective task execution. • Organized and facilitated training and orientation of new office staff members and created an environment that inspires collaboration and strong team dynamics. • Established processes and procedures for office record keeping, budgeting, billing, financial planning, ensuring confidentiality and security of critical data. • Analyzed and monitored internal processes and implemented procedural and practical improvements wherever necessary. • Frequently interacted with the leadership team in the coordination and execution of high-level and complex accountabilities. • Orchestrated scheduling of a wide range of ongoing meetings including managing logistics, preparing agendas, status reports, meeting materials, and recording minutes. • Prioritized intricate tasks, identify, and mitigate conflicts, and manage changing priorities, requiring meticulous attention to detail, and the ability to exercise initiative and independent judgment in the face of critical decisions. • Worked collaboratively with building Management, reviewing site plans, involvement in space design and reconstruction project involving renovating trauma center focused on children and families. • Addressing concerns and ensuring satisfaction.• Enhancing care and services.

Wheaton, Md, Us

• Provided administrational and operational oversight to support efficient execution of day-to-day office operations and reported to a team of 5 doctors.• Gathered patient information and accurately prepared patient records for clinical assessment by physicians.• Served as liaison to medical professionals demonstrating a strong commitment to ethical and responsible conduct.• Facilitated team collaboration and led by sharing ideas and inspiring a commitment to excellence.• Provided exceptional patient care and informed patients about policies and procedures.• Monitored results against planned work goals and implemented corrective action when required.• Transcribed correspondence and generated routine medical reports.

Cary, North Carolina, Us

• Facilitated smooth day-to-day office operations, including managing patient flow and performing a variety of basic and complex tasks relating to timely and accurate patient billing utilizing office’s proprietary medical system. • Welcomed and greeted patients and visitors, responding to and addressing optical care issues and inquiries.• Registered new patients and updated patient demographics by collecting pertinent patient information.• Secured referrals and pre-authorizations, including verifying eligibility and benefits for treatments and procedures.• Communicated with insurance carriers to reconcile and resolve payment discrepancies. • Managed assigned accounts and addressed patient billing inquiries. Posted checks and billing payments from external resources.

Master'S Degree, Business Administration, Management And Operations

Bachelor Of Science (Bs), Biology, General