Diamonel Young Email & Phone Number

Dallas/Fort Worth Area

Responsible for the program planning, implementation, and oversight that directly impacts Dallas County and six surrounding counties. My main objective to increase membership, provide access to care, and increase program engagement for children, pregnant women, and the community through Managed Care Program (MCO) initiatives. My strategic goal was to drive performance improvements via interdepartmental collaboration with marketing, network development, healthcare services, member relations, compliance, quality, information systems, finance, and operations

Dallas/Fort Worth Area

Steadily advanced through increased responsibility and creation of new tactics for program management and implementation within the community setting. Continually creating new avenues of community partnerships for increased sustainability of program participant’s inevitably to decrease infant mortality throughout the county as outlined by our mission.

Dallas/Fort Worth Area

Managed, developed, and implemented federal/state funded programs that were utilized within multi-site hospital setting and community settings throughout Tarrant County. Creating programs that were facilitated within diverse poverty stricken and underserved communities directly led to reduction of infant mortality within Tarrant County in 2015.

Dallas/Fort Worth Area

Provide front office administrative supervision and analyzed documents for appropriate program eligibility, distribution and filing. Implemented strategies for improved customer service which resulted in 60% growth of customer satisfaction. Collection of applicable co-pays and/or deductibles. Performed referrals/pre-authorizations/pre-certification for insurance.

Wichita, Kansas Area

Managed patient care, collect patient specimens and data, including vital signs, input/output and otherdelegated measurements. Responded appropriately to the physical, emotional and developmental needs of patients by education and referral to services. Administrative responsibilities which included preparing correspondence, data management, word processing, data entry, answering phones and filing.

Bachelor Of Applied Science (B.A.Sc.), Health Human Services, 3.71 Gpa

Associate'S Degree, General Studies