Diamonisse Tapia Email and Phone Number
Currently seeking a position in a positive remote work environment, that allows flexibility as well as growth opportunities. I have a lot of customer service experience. For instance, creating customer appointments and follow ups, keep record of daily numbers and meeting company standards. Additionally, I have some experience with different bank lenders and building connections with reps in order to maintain a good company relationships. I’m familiar with with e-sign document and creating e-contracts through dealer systems, gap and warranty contracts, not limited to keeping monthly records and documentation. However, most importantly, I am willing to grow and learn in any industry and expand my work experience.
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Business Development RepresentativeInfocus Solutions Feb 2024 - PresentUnited StatesRemote work -• Use CRM's (E-leads/Volie) to initiate call, text and email contact to leads throughout differentdealerships.• Use certain word phrases and rebuttals to schedule appointments.• Continue follow up contact with customers while meeting company benchmarks daily.• Take inbound calls from lead callbacks.• Remain organized with daily tasks in each dealer.• Schedule and follow up with customer appointments.
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Bdc RepresentativeBetter Car People Aug 2023 - Feb 2024• Complete 250 + outbound and inbound calls in a fast-paced, structured customer care environment.• Utilize rebuttals and scripts provided to complete daily minimum of 16+ appointments while complying with company regulations with regards to quality appointments.• Meet and exceed performance goals of the company on a daily basis. -
Executive Assistant | Office ManagerDk Auto Sales Inc May 2022 - Jul 2023Hollywood, Florida, United StatesMake sure all stipulations required for deals are in funding packet and uploaded to CRM.Assist in customer signing and packaging of deals to be mailed or e-contracted. Keep record of monthly sales and funded deals.Collect customer down payments.Manage Leads in CRM by making sure sales reps are following up. Scheduling appointments. Assisting owner in administrative tasks for the dealershipPrepping title work for tag agency or OOS titles. Schedule service appointments for vehicles when needed. Ordering vehicle parts. -
Funding CoordinatorRide4U Sep 2019 - Apr 2022Plantation, Florida, United States- Make sure all stipulations required for deals are in funding packet and uploaded to CRM.- Complete e-contacts and paper contracts and upload packets to Route One (dealer software) or mail packets out.- Follow up with lenders such as Americredit, CIG financial and many more regarding stipulations and funding notices to make sure deals get funded.- Keep record of monthly sales and funded deals.- Collect customer down payments.- Complete GAP and Warranty contracts.- Submit deals for approvals and negotiate with dealer reps for better offers.
Diamonisse Tapia Education Details
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Registered Nursing/Registered Nurse
Frequently Asked Questions about Diamonisse Tapia
What company does Diamonisse Tapia work for?
Diamonisse Tapia works for Infocus Solutions
What is Diamonisse Tapia's role at the current company?
Diamonisse Tapia's current role is BDC Representative at Infocus Solutions.
What schools did Diamonisse Tapia attend?
Diamonisse Tapia attended Broward College.
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