Diana Anyango, Mba Email & Phone Number

Columbus, Oh, Us

Missoula, Mt , Us

•Builds, maintains and leads a team of Solutions Engineers who serve as our core product pre-sales introduction, evaluation, and education experts• Evaluates key sales motion metrics and recommends next best action for improved performance to sales leadership•Works with Sales Enablement to drive cross-functional education and execution across different verticals

Missoula, Mt , Us

•Proactively scopes the technical solution required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value for the customer.•Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements. •Develops custom reports and dashboards in alignment with Submittable best practices and client needs•Designs, builds, tests, and maintains Salesforce integrations for data and process integration with Submittable systems.•Designs, builds, tests, and maintains custom Zapier integrations.•Acts as a project manager and key point of contact for all SAML implementations and migrations •Translates client needs into high fidelity, interactive, responsive, and mobile-friendly web pages using CSS and HTML5

Missoula, Mt , Us

•Conducts customer-facing business analysis and scoping to identify how a client’sprevious workflow processes can successfully translate into Submittable’s platform.•Designs solutions and provides best practice recommendations based on customerinput, industry knowledge, and expertise about the Submittable platform.•Optimizes Submittable’s software to deliver personalized, actionable, and lastingsolutions compatible with client needs•Builds accounts, forms, and workflows to client specifications.•Performs technical and functional testing of client’s applicant, reviewer, andadministrative workflows•Develops and implements tailored training sessions and materials for clients and theirstakeholders.

Missoula, Montana, Us

Missoula, Mt, Us

•Transitioned loans from approval to funding by closely communicating with customers to set timelines and expectations.•Created accurate loan documents for both government and in-house loans. •Used project management software to track each customer’s loan closing closely, maintaining meticulous notes of each customer interaction and time spent•Followed up with clients to finalize post loan closing due diligence•Identified and communicated customer impact opportunities to the Marketing team

Chaska, Minnesota, Us

•Conducted pre-admission screening of residents to 6 skilled nursing facilities •Contacted insurance companies including workers compensation to verify patient eligibility and benefits• Implemented local and national Medicare and Medicaid guidelines•Performed clerical, scheduling and records activities in support of patients•Resolved patient dissatisfactions by investigating concerns and recommending changes in service.

Anchorage, Ak, Us

•Served as the face and voice of the bank by projecting an image consistent with the bank's mission and vision•Answered and directed incoming calls to the bank•Opened new accounts and maintained existing customer records•Provided software application support to customers•Evaluated information and used sound judgment to problem-solve and meet customer needs •Maintained strict confidentiality and exercised discretion

Missoula, Mt, Us

•Received, screened and routed telephone calls to the University of Montana• Answered inquiries in person, by email, and by telephone about campus activities and events in Missoula•Demonstrated proper phone etiquette when answering inbound calls while efficiently and effectively addressing customer needs

Graduate, Business Administration And Management, General

Bachelor'S Degree, Community Health