Diana Compton Email & Phone Number

Charlotte, North Carolina, United States

Midland, North Carolina, United States

Develop training for employees using the ADDIE
Develop Instructor and Participant Guides
Present training to classes of 15 or less both virtually and in-person
Research subject matter to correctly incorporate into training.

Charlotte Nc

• Enforce departmental policies and procedures as well as NC tax laws when reviewing direct report’s cases and actions. • Provide technical and professional knowledge and guidance to Revenue Officers to ensure the correct procedures are utilized.• Identify discrepancies on taxpayers’ accounts and reconcile misapplied payments / fees. • Effectively communicate with CPAs and tax representatives regarding any discrepancies found on a taxpayer’s account. • Review and approve all leave requests and monthly expense statements.• Complete performance evaluations monthly as well as bi-annually for each member of the office staff.• Ensure that individual, team, and office performance goals are attained. • Maintain confidentiality and discretion during performance of duties.

Charlotte, North Carolina Area

• Enforce NC tax laws as well as departmental policies and procedures.• Use independent judgment within established procedures to collect tax revenue via factual and analytical problem solving.• Effectively multitask in order to balance the various accounts and job duties that are required for this fast paced position. • Communicate and educate tax payers and their representatives regarding the liabilities on their accounts as well as the policies and procedures of the state.• Maintain confidentiality and discretion during performance of duties.• Exercise initiative to meet/ surpass monthly and yearly collection goals as set by the department.• Maintain a working relationship between myself and banking entities as well as taxpayers and their employers.

Concord Nc

• Reconcile two state funded programs totaling $1M. • Review accounts on a daily basis to ensure accurate reporting. • Maintain and review records of e-procurements in order to efficiently balance the budget.• Meet with department supervisors on a bi-annual basis to review accounting records.• Resolve any issues or discrepancies in relation to the budget.• Secure contract bids and contracts for special projects related to the school.• Maintain constant professional contact between myself and vendors as well as co-workers.• Work independently to review records, and prepare reports to ensure accuracy and accountability.