Diana Ivanova Email and Phone Number

•Audio transcription.•Review of transcribed audios.•Audio categorization.

Communication with customers by email and phone in Spanish to help them resolve issues related to their accounts (forgotten passwords, login issues, subscription issues), concerns, and questions.

Comparison of products based on different previously established criteria.

Communication with customers by email in Spanish and English to help them solve problems related to their accounts (forgotten passwords, problems with the application, login problems, etc.)

Transcription of the audios of the interviews carried out in the magazine on different topics (construction, medicine, fashion, etc.).

Communication with clients by email/chat in Spanish and English to:•Provide information to customers about products.•Order tracking, contact with courier companies.•Solve problems that may arise with shipping or the product itself.•Refunds and replacements.

•Audio transcription.•Review of transcribed audios.•Audio categorization.