Diana Johnson

Diana Johnson Email and Phone Number

Retail Business Manager ARC Manufacturing Limited @ ARC Manufacturing Ltd
kingston, saint andrew, jamaica
Diana Johnson's Location
Jamaica, Jamaica
About Diana Johnson

A competent leader with a passion for service, I have vast knowledge of operations management, food and beverage services, sales, public relations and customer service. I excel in finding ways to streamline operations and improve productivity.

Diana Johnson's Current Company Details
ARC Manufacturing Ltd

Arc Manufacturing Ltd

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Retail Business Manager ARC Manufacturing Limited
kingston, saint andrew, jamaica
Website:
arcja.com
Employees:
38
Diana Johnson Work Experience Details
  • Arc Manufacturing Ltd
    Retail Business Manager
    Arc Manufacturing Ltd Jan 2024 - Present
    Jamaica
  • Caribbean Producers Jamaica Limited (Cpj)
    Retail Operations Manager
    Caribbean Producers Jamaica Limited (Cpj) Aug 2018 - Sep 2023
    Kingston, Jamaica
    Manage operation including inventory, labour and maintenance Monitor employee productivity and optimize procedures to reduce costMaintain all aspects of food & beverage areas in accordance with public health and company standardsIdentified inefficiencies and made recommendations for process improvements
  • Holiday Services Ltd
    General Manager
    Holiday Services Ltd Aug 2017 - Aug 2018
    Montego Bay, St James, Jamaica
    Oversee the daily operations of a full-service travel and tour company Responsible for hiring, scheduling and training staffOversee the contracting of ground transportation, guides and hotel accommodations
  • Secrets Resorts & Spas
    Assistant Director Of Food And Beverage
    Secrets Resorts & Spas Jan 2016 - Aug 2017
    Montego Bay, St James, Jamaica
    Responsible for the management of all aspects of food & beverage areas in accordance with hotels standards Assist with budget creation & maintaining costMaintained par level and ordered suppliesMonitored food quality and health and safety standardsAssisted with the recruitment and training of food & beverage staff
  • Margaritaville Caribbean Group
    Assistant General Manager
    Margaritaville Caribbean Group Mar 2013 - Dec 2015
    Montego Bay
    Handle all functions related to the daily operations in assisting the general manager. Working the dining room floor daily, daily maintenance and upkeep of POS equipment. Establishing par levels for all items including paper goods, furniture, fixtures, and equipment for the property. Ensure all accounting and administrative reports are done daily, especially in absence of the GM. Preparation of schedules for entire property.
  • Island Entertainment Brands/Margaritaville Caribbean
    Corporate Group Sales Manager
    Island Entertainment Brands/Margaritaville Caribbean Mar 2011 - Mar 2013
    Achieved goals and budgets as set by corporate office. Prepared detailed proposals, negotiated and produced contracts. Corresponded with restaurant managers to ensure group reservations were controlled efficiently. Dealt with the finance department to ensure all details were in order for payment/cancellation. Conducted site inspections of food and beverage outlets. Maintained contact with the marketing department to discuss new ideas and advertising opportunities.
  • Superclubs
    Public Relations Manager
    Superclubs Mar 2009 - Feb 2011
    Hedonism Iii (Superclubs Resorts)
    Maximize exposure of hotel to all target markets through media publicity. Conduct familiarization tours of the property. Maintain good relationships with travel industry partners. Establish and maintain the hotel's image locally and overseas in conjunction with the Sales Manager and General Manager.
  • Hedonism Iii (Superclubs Resorts)
    Sales Coordinator
    Hedonism Iii (Superclubs Resorts) Nov 2007 - Feb 2009
    Runaway Bay
    Participated in trade shows and promotional events locally and internationally. Secured business through networking, presentations and sales calls. Conducted site inspections. Developed and maintained relationships with travel industry professionals.
  • Superclubs
    Reservations Agent
    Superclubs 2006 - 2007
    Runaway Bay
    Book land and air vacation packages. Provided information on all SuperClubs properties. Followed up on queries to secure sales. Support air department on weekends to book tickets.
  • Superclubs
    Entertainment Coordinator
    Superclubs Nov 2003 - Sep 2006
    Runaway Bay
    Conduct resort orientation, host special event, plan social activities, perform in nightly events (dance, drama, circus etc.), decorate for for functions.

Diana Johnson Skills

Tourism Hospitality Hotels Event Planning Hospitality Management Hospitality Industry Event Management Resorts Hotel Management Customer Service Marketing Strategy Food And Beverage Public Relations

Diana Johnson Education Details

Frequently Asked Questions about Diana Johnson

What company does Diana Johnson work for?

Diana Johnson works for Arc Manufacturing Ltd

What is Diana Johnson's role at the current company?

Diana Johnson's current role is Retail Business Manager ARC Manufacturing Limited.

What schools did Diana Johnson attend?

Diana Johnson attended Western Hospitality Institute, Northern Caribbean University.

What skills is Diana Johnson known for?

Diana Johnson has skills like Tourism, Hospitality, Hotels, Event Planning, Hospitality Management, Hospitality Industry, Event Management, Resorts, Hotel Management, Customer Service, Marketing Strategy, Food And Beverage.

Who are Diana Johnson's colleagues?

Diana Johnson's colleagues are Shannon Sharpe, Samantha Simms, Leighton Williams, Tafawa Morgan, Charles Wright, Keisha Mitchell, Shaun Munroe.

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