Diana Johnson Email and Phone Number
A competent leader with a passion for service, I have vast knowledge of operations management, food and beverage services, sales, public relations and customer service. I excel in finding ways to streamline operations and improve productivity.
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Retail Business ManagerArc Manufacturing Ltd Jan 2024 - PresentJamaica -
Retail Operations ManagerCaribbean Producers Jamaica Limited (Cpj) Aug 2018 - Sep 2023Kingston, JamaicaManage operation including inventory, labour and maintenance Monitor employee productivity and optimize procedures to reduce costMaintain all aspects of food & beverage areas in accordance with public health and company standardsIdentified inefficiencies and made recommendations for process improvements
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General ManagerHoliday Services Ltd Aug 2017 - Aug 2018Montego Bay, St James, JamaicaOversee the daily operations of a full-service travel and tour company Responsible for hiring, scheduling and training staffOversee the contracting of ground transportation, guides and hotel accommodations -
Assistant Director Of Food And BeverageSecrets Resorts & Spas Jan 2016 - Aug 2017Montego Bay, St James, JamaicaResponsible for the management of all aspects of food & beverage areas in accordance with hotels standards Assist with budget creation & maintaining costMaintained par level and ordered suppliesMonitored food quality and health and safety standardsAssisted with the recruitment and training of food & beverage staff -
Assistant General ManagerMargaritaville Caribbean Group Mar 2013 - Dec 2015Montego BayHandle all functions related to the daily operations in assisting the general manager. Working the dining room floor daily, daily maintenance and upkeep of POS equipment. Establishing par levels for all items including paper goods, furniture, fixtures, and equipment for the property. Ensure all accounting and administrative reports are done daily, especially in absence of the GM. Preparation of schedules for entire property. -
Corporate Group Sales ManagerIsland Entertainment Brands/Margaritaville Caribbean Mar 2011 - Mar 2013Achieved goals and budgets as set by corporate office. Prepared detailed proposals, negotiated and produced contracts. Corresponded with restaurant managers to ensure group reservations were controlled efficiently. Dealt with the finance department to ensure all details were in order for payment/cancellation. Conducted site inspections of food and beverage outlets. Maintained contact with the marketing department to discuss new ideas and advertising opportunities.
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Public Relations ManagerSuperclubs Mar 2009 - Feb 2011Hedonism Iii (Superclubs Resorts)Maximize exposure of hotel to all target markets through media publicity. Conduct familiarization tours of the property. Maintain good relationships with travel industry partners. Establish and maintain the hotel's image locally and overseas in conjunction with the Sales Manager and General Manager. -
Sales CoordinatorHedonism Iii (Superclubs Resorts) Nov 2007 - Feb 2009Runaway BayParticipated in trade shows and promotional events locally and internationally. Secured business through networking, presentations and sales calls. Conducted site inspections. Developed and maintained relationships with travel industry professionals. -
Reservations AgentSuperclubs 2006 - 2007Runaway BayBook land and air vacation packages. Provided information on all SuperClubs properties. Followed up on queries to secure sales. Support air department on weekends to book tickets. -
Entertainment CoordinatorSuperclubs Nov 2003 - Sep 2006Runaway BayConduct resort orientation, host special event, plan social activities, perform in nightly events (dance, drama, circus etc.), decorate for for functions.
Diana Johnson Skills
Diana Johnson Education Details
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Western Hospitality InstituteHospitality Administration/Management -
Secondary Education And Teaching
Frequently Asked Questions about Diana Johnson
What company does Diana Johnson work for?
Diana Johnson works for Arc Manufacturing Ltd
What is Diana Johnson's role at the current company?
Diana Johnson's current role is Retail Business Manager ARC Manufacturing Limited.
What schools did Diana Johnson attend?
Diana Johnson attended Western Hospitality Institute, Northern Caribbean University.
What skills is Diana Johnson known for?
Diana Johnson has skills like Tourism, Hospitality, Hotels, Event Planning, Hospitality Management, Hospitality Industry, Event Management, Resorts, Hotel Management, Customer Service, Marketing Strategy, Food And Beverage.
Who are Diana Johnson's colleagues?
Diana Johnson's colleagues are Shannon Sharpe, Samantha Simms, Leighton Williams, Tafawa Morgan, Charles Wright, Keisha Mitchell, Shaun Munroe.
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Diana Johnson
Kingston -
Diana Johnson
Montego Bay -
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