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I am an accomplished Director at Impetus, leveraging over 18 years of experience in customer success and sales to drive innovation and growth in cloud and data engineering solutions. My strong background in information technology, complemented by a master's degree in marketing and a project management certification, empowers me to deliver exceptional value to clients and foster meaningful partnerships.Throughout my career, I have successfully managed a $20M portfolio of high-profile airline accounts, developing and executing strategic sales plans that align with client objectives. My leadership in process improvement and product management has led to significant cost savings and revenue opportunities. I am passionate about solving the challenges of data, AI, and cloud technologies, enabling clients to achieve their goals and transform their visions into reality.
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DirectorImpetus Jul 2023 - PresentLos Gatos, Ca, UsImpetus Technologies solves the data, AI, and cloud puzzle by combining unmatched expertise in cloud and data engineering. We offer data platform engineering, AI/ML, DevOps, application modernization, and more. For over a decade Impetus has been the ‘Partner of Choice’ for several Fortune 500 enterprises in transforming their digital nuclei and driving unmatched innovation and growth.LeapLogic -- an Impetus product -- automates the transformation of legacy data warehouse, ETL, analytics, and Hadoop workloads to cloud-native stacks. -
Sales Director - North AmericaNavblue, An Airbus Company Jul 2021 - Jul 2023Toulouse, Occitanie, Fr -
Account Director- North AmericaSabre Airline Solutions Dec 2018 - Jul 2021Southlake, Texas, UsManages a $20M profile comprised of high-profile accounts across multiple airlines within the North America region. Develops sales plans for each client's portfolio and directs the end-to-end execution of commercial strategies that boost business and revenue opportunities. Builds quality partnerships with key stakeholders and internal business units (Operations, Fares Management, etc.).Strengthened previously strained relationships with clients by establishing long term strategic account plans that maximize revenue, demonstrate ROI, and achieve specific client goals. -
Strategic Sales Manager, Americas | Digital MediaTravelport Feb 2018 - Dec 2018Langley, Berkshire, GbDeveloped, implemented and managing marketing campaigns that promote airlines in the Americas and its products and/or services which lead to over $1M in new sales.Consulting on strategic goals, determining which platform is best suited for each piece of content and ensuring customer success for growth.Directed campaigns and analyzed the performance of those campaigns while presenting results and metrics to customers. -
Product And Development SpecialistTravelport Aug 2014 - Feb 2018Langley, Berkshire, GbManage a portfolio of over 100 airlines located in the Americas. Deliver coaching, support and guidance to all airlines in the Americas to ensure booking tool is delivered in line with the Travelport strategy.Work to maximize booking tool revenue and airline client satisfaction and generate income from providing consultancy services to airline clients.Work with subscriber sales colleagues to create a robust feedback loop on airline clients presentation within the TMP to ensure continuous improvement of the TMPSupport the GDSS team in the four focus areas; Smartpoint Deployment, Ancillary Sales, TAS Sales and ISM Ancillaries.Responsible for delivering the TMP sales strategy through the project lifecycle. -
Sr. Sales Analyst-Corporate ProgramAmerican Airlines May 2013 - Apr 2014Manage portfolio worth $130MM consisting of over 200 accounts across the New York, Florida and Southwestern Region Negotiate and finalize contracts for new corporations in order to drive incremental revenue of $680,000 and market share 35% Implement segmentation and fit models to produce standard customer reports for use in deal designDevise strategy for corporate sales managers utilizing strategic consulting skills, including business plan and sales strategy experienceConduct automation projects to accelerate workflow by utilizing PRISM to optimize contracts and coordinated approvals prior to productionCollaborate with corporate travel programs to ensure efficient, quality contract production
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Corporate Account Sales ManagerAmerican Airlines Jan 2012 - May 2013Managed $38MM portfolio comprising of 48 corporations across the Southwestern Region. Analyzed performance of contracts in order to identify opportunities to drive incremental revenue.Strategic consulting, including business plan & sales strategy development.Negotiated and finalized contracts for new corporations in order to drive incremental revenue and market share.
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Centralized Account Sales RepresentativeAmerican Airlines Jan 2012 - Aug 2012Manage $13MM portfolio comprising of 44 travel agencies and corporate accounts across the Southwestern Region Utilize monthly performance of accounts in order to identify opportunities to drive incremental revenueProvide sales expertise on American Airlines and American Eagle business products and services
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Coordinator / Procurement Catering Inventory - AnalystAmerican Airlines Nov 2010 - Jan 2012Saved over $2MM by building automated local purchase program using IATA to streamline purchases made in BrazilManaged $50MM inventories including entrées, alcoholic beverages, on-board amenities, reusable and disposable equipment for 320 flights between 33 cities in U.S. Latin AmericaUsed web-based software to update contract information and create new part numbers for new products being boarded and delete obsolete materials no longer in service
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Marketing Copy Writer And Terms And Conditions SpecialistAmerican Airlines Nov 2008 - Oct 2010Reviewed over 30,000 Citi/AAdvantage marketing collateral pieces to ensure legal compliance of branding guidelines, protection of intellectual property, and ensure deadlines for marketing campaigns were being metManaged $150K of Citi card marketing space in order to provide exposure to companies currently participating within the AAdvantage eShopping programRevised and maintained branding and legal guidelines, as well as proposed new improvements to legal language in order to meet marketing plan changes
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Supervisor, Aadvantage Customer ServiceAmerican Airlines Nov 2007 - Dec 2008Maintained records of actual calls for training purposes to improve customer service using internal web-based applicationPerformed root-cause-analysis on data and made recommendations to address needs and demands of customers Supervised 30 representatives per shift and provided on-the-job training for basic issuesResponded to matters specifically related to premium customers
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Automated Logistics SpecialistUs Army Nov 2002 - Jul 2007Arlington, Virginia, UsResponsible for inventory, purchasing, maintaining and accounting for over $10MM budget for units deployed in Iraq.Maintained supply records on equipment usage, operation and maintenance at G4 level using ULLS-G & S4 (Unit Level Logistics System), SPBS-R (Standard Property Book System-Redesigned), SARSS and SAMS-E in order to issue hand receipts, maintain turn in of unused and recyclable materials, and schedule monthly inventory reconciliation of all motor pools.
Diana Johnson Skills
Diana Johnson Education Details
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Smu Cox School Of BusinessProject Management -
Capella UniversityMarketing -
Capella UniversityBusiness Administration
Frequently Asked Questions about Diana Johnson
What company does Diana Johnson work for?
Diana Johnson works for Impetus
What is Diana Johnson's role at the current company?
Diana Johnson's current role is Director.
What is Diana Johnson's email address?
Diana Johnson's email address is my****@****ail.com
What is Diana Johnson's direct phone number?
Diana Johnson's direct phone number is +151235*****
What schools did Diana Johnson attend?
Diana Johnson attended Smu Cox School Of Business, Capella University, Capella University.
What skills is Diana Johnson known for?
Diana Johnson has skills like Airlines, Strategy, Aviation, Management, Business Strategy, Process Improvement, Training, Sabre, Program Management, Sales, Pricing, Negotiation.
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