Administer full-cycle recruitment process, including job postings, screening, interviewing, and hiring. Maintain vacancy and turnover rates at or below company standards. Consistently fill staff vacancies within established timelines.Oversee the development, coordination, and administration of the Center’s Staff Training Plan. Ensure all staff receive required training, including new employee onboarding and ongoing professional development.Oversee the collection and maintenance of personnel data for HRIS systems and reporting purposes. Prepare detailed HR reports for management, analyzing key metrics like turnover, retention, and employee engagement.Investigate and resolve employee issues and complaints in accordance with company policies. Foster a positive, nondiscriminatory work environment, addressing staff concerns and promoting retention strategies.Managed and processed bi-monthly payroll for 100+ employees, ensuring accurate and timely compensation, deductions, and tax compliance, while resolving discrepancies and maintaining strict confidentiality.

Assisted with day-to-day operations of HR functions and duties.Processed onboarding of over 400 employees. Reviewed all onboarding documentation for accuracy and conducted follow-ups on missing items.Drafted employment verification letters for employees.Efficiently managed and processed I-9 employment eligibility verification for all new hires, ensuring compliance with federal regulations and minimizing errors through meticulous attention to detail.

Managed and tracked all personnel tasks required for their duty certification. Monitored radio networks and maintained command and control of twenty-four patrols providing support of National Critical Infrastructure valued at 4.2 billion dollars. Dispatched and coordinated all security responses to 24 critical facilities.

Managed and tracked all personnel tasks that are required for their duty certification. Executed immediate armed response in support of National Critical Infrastructure valued at 4.2 billion dollars.Validated authorized personnel access to restricted areas and expedited removal of unauthorized personnel ensuring the safety over twelve thousand personnel.

Selected as one of six team members tasked with assisting incoming personnel. Tasks included organizing transportation and temporary lodging arrangements for new personnel and their families and facilitating the in-processing of new members on their first day with the Unit.Provided short-term food and laundry services during COVID-related lockdown periods.Dispatched and coordinated all police responses to 160 critical facilities.Monitored radio networks and maintained command and control of thirty patrols, supporting National Critical Infrastructure valued at 4.2 billion dollars.Maintained a daily security event Blotter that tracked and logged all alarm activities and incidents.Coordinated with outside agencies for on and off-base incidents and reviewed patrolman paperwork for errors before submission.Drove suicide prevention campaign educating/bringing awareness to 525 personnel on tools and techniques used to prevent suicide.Managed and tracked all personnel tasks required for their duty certification.

Executed immediate armed response in support of National Critical Infrastructure valued at 4.2 billion dollars. Directed and coordinated patrol response to controlled facilities, securing weapon stockpile valued at six hundred million dollars. Validated authorized personnel access to restricted areas and expedited removal of unauthorized personnel ensuring the safety over seven thousand personnel.

Directed armory operations for a 1.4-billion-dollar Remote Piloted Aircraft mission in the defense of global combat operations. Maintained strict daily accountability of a 3.5-million-dollar account and arming requirements for 150 Defenders (Military Police).

Perform defense of base’s property and personnel. Control and secure all inside and outside installation premises including unauthorized access and/or activities. Provide armed response to emergencies and control entry points. Selected as the 99th Air Base Wing’s Innovator of the Week and the Civilian Military Council Honoree.

Graduated Security Force Technical Training

Completed Basic Military Training with Honors

Ensured smooth operations of the facilities by overseeing work orders, registeringguests and employees with security, inspecting rooms for cleanness, keeping officesupplies and snacks stocked and fulfilling other requests.Responsible for providing exceptional customer experience to both external clients andinternal employees.

Was responsible for proving the up most dining experience for not only just members but as well as their guest during their visit. My duties included entering orders in the POS, running out meals to correct tables, and printing out checks at the end of the meal. Responsible for setting up and breaking down when members would host private party's as well as when the club would throw their annual events for their members. Was also responsible for closing out both bar checks and all server checks at the end of the shift and preparing the sale reports to post.

Handle all service related customer transactions. Scan all customer related documents and file the documents in the appropriate folder.

Was responsible for scanning documents for varies department such as IT, Accounting, and Marketing and save each file to the appropriate folder for easy access.

My duties are to process all direct mail solicitations and pre-load applications. Process correspondence to customers through mail regarding follow-up on direct mail pieces with no signature as well as process verification of enrollment received through customer and client request as well as filling all documents for retrieval. I am responsible for daily/weekly/monthly reporting on enrollment entered/pending.

My duties are to process transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures. Act as an ambassador of the bank - smile and greet customers using Bank of America Spirit. Build customer loyalty through courtesy and friendliness, including addressing each customer by name. Identify customer needs and refer the appropriate products and services.