Dynamic, purposeful professional with 10+ years of experience in the healthcare industry and a proven ability to lead initiatives in training, health education, quality, managed care, and accreditation. Meticulous and customer-focused with a proven ability to improve processes and resolve issues in a timely manner. Strategic leader with exceptional interpersonal, communication and presentation skills and strong analytical skills. 10 years’ experience working from home full-time. Areas of Expertise include Customer Service, Client Management, Provider Relations, Value-Based Care, Program Development and Management, Relationship Building, Process Improvements, Training, Coaching and Mentoring, Client Education, Quality, Healthcare Accreditation, and Surveys
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Provider Network ConsultantHai Consultants Jun 2023 - Dec 2023Tampa, Florida, United States• Recruited and developed provider networks by establishing strong, mutually beneficial relationships with providers. (Medicaid, Medicare, Commercial).• Led provider outreach, sent contracts to providers, negotiated rates, and managed other terms of the agreement.• Tracked the progression of contracts as they flow through the process and followed-up with colleagues when necessary to keep things moving forward.
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Manager, Recognition ProgramsNcqa Mar 2010 - Nov 2022Tampa, Florida, United StatesManaged daily operation of physician recognition programs for more than 100,000 members.Presented Patient-Centered Medical Home (PCMH) and Patent-Centered Specialty Practice (PCSP) trainings to 20,0000 customers to educate them about the program content.Trained five new employees on reviewing surveys and understanding the recognition process. -
Provider Relations Senior AnalystCigna Jan 2007 - Jan 2010Baltimore, Maryland, United StatesRecruited over 500 physicians to the health plan to increase accessibility for the members, interfacing with providers to obtain credentialing information.Conducted reimbursement and contract negotiations, saving the company $50,000.Educated physicians and their staff about the company's policies and operational procedures.Assisted network development and sales with recruitment projects.
Diana Williams Education Details
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Health Services Administration -
+Syracuse UniversityAfrican-American/Black Studies
Frequently Asked Questions about Diana Williams
What is Diana Williams's role at the current company?
Diana Williams's current role is Program Manager | Accreditation | Population Health | Customer Experience | Quality Improvement.
What schools did Diana Williams attend?
Diana Williams attended The George Washington University School Of Medicine And Health Sciences, +syracuse University.
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Diana Williams
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Diana Williams
Richland, Wa -
Diana Williams
Lead Product Manager | Experienced Engineer | Escalation Defuser | Effective Communicator | Lifelong Learner | Diversity, Equity & Inclusion AdvocateDallas, Tx4vt.edu, novatelwireless.com, ieee.org, novatelwireless.com1 +154023XXXXX
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Diana Williams
Greater Minneapolis-St. Paul Area
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