Diana Moise Email & Phone Number

Romania

Bucureşti, România

• Europe Transformation Lead• Leading a team of 15 PMs and SPM responsible of process design, F&A improvement projects and different automations/RPAs implementations, process migrations;• Support leadership in the design and development of future state business, having as objectives process improvement and standardization• Migrate different processes from EU countries to Bucharest site• New/Existing Processes Design and Mapping (Brown Paper workshops on site/on line, Signavio mapping)• New/existing systems implementation (S4Hanna, Tradeshift, Ariba, Autobank)• Drive Global Transformation Projects also Improvement Projects (mentor GB Projects, lead BB projects)• Support in Power BI design and dashboards creation, together with reporting team• Collaborate with Contract Management, Local Operations, HR, IT, Board Members, CFOs to define new strategies and policies• Collaborate with reporting and analysis teams to develop reporting packages• Partner with leadership in change management• Perform People Manager related tasks: monthly schedule, holiday planning, coaching, supporting in difficult situations, mid-year/yearly appraisal, PIP actions.

Bucharest, Romania

• Drive improvement projects on AR, AP, GL• Project Manager for migrations from Local Teams to Bucharest Site• Drive Standardization during migrations, align new migrated processes to the existing ones in the SGBS• Drive and support Process Automation (SAP, Power BI, eProcure)• Represent BPE Department in customer visits (on site/abroad)

Bucharest, Romania

• Set up new operations for success via BPMS projects• Ops proactive risk identification and mitigation • Leading improvement projects to increase productivity and SLA performance (applying LSS tools or via digital deployments);• Revitalize LSS culture by embedding LSS skills in Operations; drive client engagement.• Work with Ops to implement improvement plans, process monitoring tools & trainings;• Work with Consulting, Transition, Training, Ops and Practice to understand and deliver contractual commitments and customer priorities;• Conducting Quality and Digital Awareness Trainings within the organization;• Coaching & Mentoring Green Belts and Project teams to fulfill certification requirements, quality and process improvement objectives• Celonis implementation, use cases identification, root cause analysis, solution planning;• Leading the execution/implementation of multiple automation projects: EDI (OmPrompt) order processing, Automatic Dispute closure (SAP), Tungsten implementation (electronically exchange of invoices)

Bucharest, Romania

• Leading the Credit and Collection activity for one of the top 3 ratings companies worldwide.• Scrum Master for Automation and Prediction Project in Collection ("Collection Analyzer") - a tool that leverages analytics to improve the cash collections and to accelerate cash flow• Act as a Project Manager for Chatbot implementation on internal Customer Service

Bucharest, Romania

• Leading the Order To Cash tower for one of our pharma accounts, for Italy and Greece.• Green Belt Project Manager on Inter Agent Variation

Bucharest, Romania

Leading the Order to Cash tower for one of our consumer goods customers, from different locations within Europe.

Managing Field Visit Collections team, located in different cities from Romania, with a portfolio of PI&Micro clients.

Bucharest, Romania

Coordinating 6 Team Leaders and 60 Collection Officers - Early Collection Team, Micro Collection Team, Collateral Team and Incoming Team.

Bucharest, Romania

Managing Micro Collections team (small companies and PI).

Bucharest, Romania

Managing a team of 12 Collectors.

Bachelor'S Degree, Psychology, 10

Activities and Societies: Pedagogy

Bachelor’S Degree, Accounting And Management Information Systems

Activities and Societies: Accounting and Management Informatics

High School, Mathematics-Physics

Risk Management, Credit Risk Analysis And Financial Markets