Diana Prado Email and Phone Number
QA from the bottom of my heart and having the customer service in my blood.Building trust not only from the customer to the company, but also from the company to myself being responsible, resourceful, fast learner, results and detail oriented. Always following the company's policies and procedures in a timely manner.Love using Excel sheets. 🤓
Virtual Latinos
View- Website:
- virtuallatinos.com
- Employees:
- 25
-
Asistente VirtualVirtual Latinos Apr 2023 - PresentColombia -
Coordinador De LogísticaLean Staffing Solutions Oct 2021 - Apr 2023ColombiaMonitoreo de cargas de un punto A a un punto B, rastreo, recibir y responder correos electrónicos con la actualización del estado de las cargas, resolver problemas que surgen durante el trayecto, verificar si el conductor es elegible para pago de compensaciones, etc.
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Customer Service RepresentativeAmazon Oct 2020 - Oct 2021Colombia -
Quality Assurance AnalystAccedo Technologies Jul 2017 - Oct 2020Colombia -
Quality Assurance LeadAccedo Technologies Jul 2019 - Dec 2019Colombia -
Customer Service RepresentativeAccedo Technologies Sep 2016 - Jul 2017Colombia -
Front Desk ReceptionistHotel Y Centro De Convenciones Bachue Jan 2013 - Jun 2016Barrancabermeja, Santander, ColombiaUnique bilingual receptionist in the hotel and I helped them with the some paperwork translation, then I started helping them with quality compliance paperwork revision periodically and we got the 4th star while I was working there.Inbound and outbound callsEmails review for rooms and events reservations.Managing the events calendarBeing the interpreter for English groups
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Front Desk ReceptionistHotel San Gabriel Jan 2011 - Jun 2012Barrancabermeja, Santander, ColombiaOne of my first jobs in a brand new hotel where I helped them to build their customer list. Google searchCallings potential customersFollowing up via phone, email, and SMSScheduling appointments with the GM to close the deals
Diana Prado Education Details
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Centro De Idiomas Y Turismo De CartagenaTourism And Travel Services Management
Frequently Asked Questions about Diana Prado
What company does Diana Prado work for?
Diana Prado works for Virtual Latinos
What is Diana Prado's role at the current company?
Diana Prado's current role is Asistente virtual en Virtual Latinos.
What schools did Diana Prado attend?
Diana Prado attended Centro De Idiomas Y Turismo De Cartagena.
Who are Diana Prado's colleagues?
Diana Prado's colleagues are Gabriela M., Luis Rodriguez Gonzalez, Diana Carolina R., Federico Alejandro Lanzavecchia, Eduardo Caballero, Ernesto Araica, Luis Romero.
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DIANA PRADO
Colombia -
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Diana Prado
Bogota, D.c.
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