Diana Thacker Email and Phone Number

Primarily responsible for ensuring that all payments received are posted to the company's billing system, allowing for the balancing of accounts.Keeping accurate financial spreadsheet of payments to be balanced/reconciled at the conclusion of each month. Entering patient registration information into system for outpatient surgery procedures.Verifying patient insurances and copay/coinsurance for procedures.Checking in patients for procedures and collecting copays/coinsurance.

• Responsible to complete daily/weekly tasks as remote user under minimal supervision• Generated reports for balancing daily Cashier batches and tracking monthly Accounts Receivable Payment posting.• Query physician to ensure patient encounters are coded to the highest level and accuracy. • Follow up on outstanding accounts with various insurance companies to resolve denials or other claims issues.• Accurate and timely posting of payments received from insurance companies and account reconciliation of patient payments made at various clinic locations.

Billing contractor assigned to work on contractor for Medical Billing company. Responsible for handling daily billing and working on outstanding accounts receivables.

• Daily batch claim scrubbing and database error reporting• Follow up on outstanding accounts with various insurance companies to resolve denials or other claims issues.• Accurate and timely manual posting of payments received from insurance companies.• Manual data entry of claims into insurance online portals• Specialized focus in Medicaid for FQHC facility• Received additional training to assist Physicians with ICD 10 coding transition• Collection of outstanding patient balances and setting up payment plans • Assisted Front end and filled in as Cashier when needed; duties included:a) Ensuring completion of patient visit from Check In to Check outb) Collection of Copaymentsc) Verification of insuranced) Running claim audit report to review for errors

Following required procedures for taking customer orders, processing orders, assisting customers throughout store; Training new employees and management, understanding financial reports, working with management to solve issues; Ordering supplies; Importance was stressed on working in a timely and organized manner, as well adhering to Quality Standards and Expectations set forth by company

Responsible for opening and closing store with minimal supervision, cash handling, assisting customers in selection and fitting, data entry for orders, receiving orders, checking rentals in and out of computer system, ordering special retail items from manufactures, taking orders via phone, floor moves; Trusted to report end of week Income and Marketing Reports, add up employee timecards, bank drops, and making work schedules.