Responsible for end-to-end payroll processing including scheduling, timekeeping, weekly time uploads, biweekly payroll execution, GL posting, banking and third party remittances for the US & Puerto Rico (150k+ employees)Manage 3 teams of 20+ people all working towards providing the best customer service for our employees: Payroll Support: Help Desk Specialists for payroll clerks and managers in the United States and Puerto RicoCorporate Payroll: Hourly clerks managing the payroll needs for over 4k Home Office employeesPayroll Systems Administration: Salaried analysts who act as escalation resources for the Payroll Department on issues of advanced complexity related to our systemsDevelop and foster relationships and work as a liaison between IS, HR, Legal, Warehouse Operations, and Payroll Teach and coach employees daily to help them obtain their career goals, developed and maintain a Competency Scoring Chart outlining position expectations and where they stand for promotional opportunities Assist with the interpretation of legislative or policy changes and partner with IS technical teams to implement them along with other enhancements, defect resolution and major projectsResponsible for mass off-cycle payroll and uploads of data related to year-end adjustments, tax & W-2 information, seasonal terminations, Deferred Compensation Plan, Executive Bonus, RSUs and years of service awards Promote engagement by helping to develop & deliver a Payroll Customer Service course & hold team building events Notable projects: New Employee Agreement every 3 years (heavy involvement since 2010, Immediate Sick Plan implementation, UNUM LOA in-house payment processing, SAP overpayment solution, Kronos Workforce Central v8 upgrade, year-end and spring SAP upgrades, Salaried Non-Exempt expansion, 2018 hourly on-scale increases, Canada Payroll Modernization Project, one-week payroll, redesign of MLK Holiday payout, Executive Bonus

Responsible for the daily operations within Payroll Support, Personnel Administration and WFC Auditing departments Managed a team of 6+ specialists supporting our locations and all payroll systems Oversaw the development of new audits, refinement of current ones, and completion of all audits as scheduled Assisted with the preparation of, support and auditing of the biweekly payroll execution Responsible for reviewing all payroll documentation and company-wide communications

Responsible for the successful execution of payroll and accounting projects by planning, organizing & setting prioritiesFacilitated between multiple departments determining project requirements, timeline, implementation, testing and training creation and delivery of training materials to warehouses and central personnelCommunicated updates to all invested project sponsors and keep leadership informed of project statusParticipated and certified in project management from ESI International from The George Washington University

Salaried specialist responsible for creation, standardization and deployment of all payroll training materialsResearched outside sources needed for online training and implemented new softwareDeveloped Corporate, Regional and Location Payroll training programs and agendas and executed themParticipated in the development of a new payroll system (V9 Lawson), including pre- and post-support of the system

Hourly specialist providing support to the Payroll Clerks and management staff of all US and Puerto Rico locationsParticipated in the set-up and maintenance of the HRIS V9 Lawson systemAssisted in research and development of procedures to improve system productivityPerformed various audit functions and special projects as assigned for the continuing enhancement of the HRIS system

Assisted employees with payroll, personnel, and benefit questions or concerns; exercised discretion & confidentialityReviewed, audited & keyed all employee information into the payroll systemRan reports for managers on attendance, benefit eligibility, upcoming raises and status changesTracked counseling notices & reviews prior to filing, purged expired counseling notices, updated performance review list Maintained employee personnel files and retained payroll report history and time card booksWorking in the warehouse gave me the opportunity to perform a multitude of positions: 1) Front End cashiering and cigarette cage, 2) Merchandise stocking and Comp Shop, 3) Optical duties, 4) Receiving, 5) Admin Vault Clerk, & 6) Warehouse Payroll Clerk from January 2005 to March 2006.