Diana Weng Chen Email & Phone Number

Toronto, Ontario, Canada

London, Ontario, Canada

Ontario, Canadá

Wilfrid Laurier University

Colombia

• Responsible for external communication to ensure availability of resources to satisfy customer’s wants • Managed money daily during closing times to ensure a smooth flow of cash inflows and outflows • Adapted into different roles when positions were needed to guarantee an ongoing operation of the restaurant (Chef assistant, waitress, cashier, and receptionist) • Delivered high-quality customer service through professionalism to retain long-term customers

Waterloo, Ontario, Canada

• Maintained professionalism by keeping confidentiality with Alumni’s personal and credit card information • Updated and recorded Alumni personal information in the University’s data • Used multi-lingual skills to better Alumni experience with the Alumni Association • Effectively managed complications that might arise with the Alumni • Persuaded Alumni to contribute to the Laurier Community with donations through phone calls

Jiangmen, China

• Assigned tasks to student council members during the execution of events • Recorded detailed and organized notes during weekly meetings using attention to details for reference to next meeting • Used multi-lingual skills to facilitate communication between members to assure opinions are clearly understood • Constantly used Excel, Word, and Power-Point, to track information and create posters for volunteering and marketing events

Bachelor Of Business Administration - Bba, Business

High School Diploma

Activities and Societies: Student Council, intramural, volunteering