Diana Young

Diana Young Email and Phone Number

Talent Acquisition Operations Specialist at American Honda Motor Company, Inc. @ American Honda Motor Company, Inc.
torrance, california, united states
Diana Young's Location
Columbus, Ohio Metropolitan Area, United States
Diana Young's Contact Details
About Diana Young

25+ years experience as a leader for a Fortune 50 wireless company.Experienced leader in project management, process improvements, communications, and customer service.Proven skills in supporting national projects that have helped drive industry-leading results in overall business practices and employee performance. Whether managing people or projects; I first like to collaborate with others, create a clear action plan, communicate and then execute. My passion is all about helping people, teams and organizations figure out where they are, where they want to be, and then helping them to get there.Let me help you!

Diana Young's Current Company Details
American Honda Motor Company, Inc.

American Honda Motor Company, Inc.

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Talent Acquisition Operations Specialist at American Honda Motor Company, Inc.
torrance, california, united states
Employees:
5702
Diana Young Work Experience Details
  • American Honda Motor Company, Inc.
    Talent Acquisition Operations Specialist
    American Honda Motor Company, Inc. Jun 2021 - Present
    Marysville, Ohio, United States
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  • Verizon Wireless
    National Project Operations Consultant
    Verizon Wireless Jun 2011 - Jul 2020
    Hilliard, Oh
    • Responsible for the effective delivery of communications to 3,000+ call center employees.• Created communications for internal Customer Service and Retail Sales Reps.• Project lead for HQ cross-functional teams to standardize processes, identify business gaps, and launch new projects.• Designed and maintained an intranet portal containing national resources and daily news feed. • Managed and facilitated national employee engagement and recognition programs.
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  • Verizon Wireless
    Business & Government Operations Project Consultant
    Verizon Wireless Nov 2001 - Jun 2011
    Dublin, Oh
    • Managed multiple projects within call center operations.• Partnered closely with cross-functional teams within Area and HQ. • Created and executed on trainings, workshops, and new processes/procedures. • Implemented process improvements and eliminated unnecessary and costly projects.
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  • Verizon Wireless
    Customer Service Support Supervisor
    Verizon Wireless Jun 2000 - Nov 2001
    Dublin, Oh
    • Managed a team that supported 35 different projects within Customer Operations.• Evaluated reports that reflected increases/decreases in project workloads and made necessary adjustments.
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  • Verizon Wireless
    Financial Services Supervisor
    Verizon Wireless Dec 1996 - Jun 2000
    Dublin, Oh
    • Coached, lead and developed a team of 28 early stage collectors.• Evaluated and reviewed daily/monthly performance results of subordinates.• Conducted all stages of the interview and hiring process of new associates.• Coordinated and facilitated team and department meetings.• Addressed attendance/schedule adherence issues and handled Management Discussions meetings.
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  • Verizon Wireless
    Senior Customer Service Representative
    Verizon Wireless Aug 1994 - Dec 1996
    Dublin, Oh
    • Consistently exceeded all departmental standards.• Assisted with the training and development of new associates.• Handled customer calls from billing issues, escalations, problem-solving, and sales.
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  • Alliance Data Card Services - Know More Sell More
    Senior Customer Service Representative
    Alliance Data Card Services - Know More Sell More 1991 - 1994
    Westerville, Oh
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Diana Young Skills

Leadership Internet Explorer Collaborative Problem Solving Website Development Sharepoint Google Mail Employee Engagement People Management Google Suite Design Studio/symon Operational Planning Work Force Management Microsoft Powerpoint A/r Collections Customer Satisfaction Telecommunications Corporate Communications Mentoring Team Leadership Survey Monkey Ecrm Microsoft Office Microsoft Word Webex Microsoft Excel Cross Functional Team Leadership Training Time Management Microsoft Outlook Multitasking Snagit Customer Service Wordpress Design Jabber Project Planning One Note Content Development Business Process Improvement Strategic Thinking Adobe Illustrator Project Management Google Calendar Wireless Technologies Chatter Customer Service Operations Adobe Publisher Crowdaround

Diana Young Education Details

Frequently Asked Questions about Diana Young

What company does Diana Young work for?

Diana Young works for American Honda Motor Company, Inc.

What is Diana Young's role at the current company?

Diana Young's current role is Talent Acquisition Operations Specialist at American Honda Motor Company, Inc..

What is Diana Young's email address?

Diana Young's email address is di****@****ess.com

What schools did Diana Young attend?

Diana Young attended The Ohio State University.

What skills is Diana Young known for?

Diana Young has skills like Leadership, Internet Explorer, Collaborative Problem Solving, Website Development, Sharepoint, Google Mail, Employee Engagement, People Management, Google Suite, Design Studio/symon, Operational Planning, Work Force Management.

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