Diana Zaihan Email & Phone Number

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Managing Lazada and Shopee, including monthly promotions, campaigns, stocks management,off-site ads and customer inquiries. - Oversee B2B operations, selling products to resellers at wholesale prices and ensuring delivery within three days to enhance the customer journey. - Conducting daily order checks for D2C and managed deliveries and stocks.- Prepare bi-weekly sales report for the brand principal- Process monthly billing to claim the reimbursements.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Designed banners for Lazada and Shopee for monthly promotions and campaigns.- Handled merchadising to ensure the storefront was up-to-date and linked to respective landing pages- Updated product thumbnails

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Managed e-marketing initiatives, overseeing website design and maintenance for Machines and LEGO.- Expanded web utilization for programs, promotions, and collateral, including web banners, landing pages, and product detail pages.- Planned and executed weekly EDM and Journey Builder campaigns to drive sales, focusing on cross-selling opportunities like accessories for iPhone buyers.- Updated Data Extensions for EDM campaigns targeted at customers.- Managed daily updates for memberships, including editing profiles, points management, and voucher distribution.- Assisted in customer-related tasks, such as SMS blasts for promotions and store openings.- Spearheaded Apple's NPI initiatives for 5 years, collaborating on EDM campaigns, mall advertising, and bank promotions.- Coordinated planning and logistics for Warehouse Sales events.- Prepared weekly reports on Gift with Purchase (GWP) and monthly reports on promotions from the previous month.- Contributed to the design of visual materials for promotional activities.

- Supported the marketing team with pricing and campaign initiatives.- Collaborated on enhancing EDM design strategies.- Managed end-to-end campaign planning and marketing strategies to enhance awareness and conversion rates.- Handled product uploads, price adjustments, and shop decoration management.- Analyzed campaign effectiveness and provided actionable insights.- Provided assistance to retail staff as needed in stores.