Has over two years of experience in software testing, including periodic testing, User Acceptance Testing (UAT), and regression testing to ensure system stability after updates. Skilled in identifying, analyzing, and documenting bugs in detail while discussing findings in regular meetings with the development team. Experienced in creating test scenario documents from related tickets and user guides before project launches. Additionally, actively provides information on system changes to users, responds to and resolves user complaints, and conducts demos when needed. This experience is reinforced by research and data gathering to support the development of new features, ensuring the quality and smooth operation of the software.