Throughout my career, I have developed a reputation as an experienced professional with the ability to design and drive strategic improvements to scale processes, services, and systems across accounts with a focus on enabling the team to exceed adoption, retention, and growth objectives. I am known to be a collaborative team-player with the ability to build and promote strong, long-lasting customer relationships; able to identify market shifts including new products and competition status; able to analyze operational needs, identify lucrative growth opportunities, define strategies for capturing new clientele, develop existing consumer base, and attain solid foundation in competitive areas. Perhaps most important, I am an action-oriented individual with strong management and people skills, personal values, and technical knowledge; known to always conclude a meeting with clear next steps, owners, and deadlines.