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Experienced Sales Customer Service Manager with a demonstrated history of working in the telecommunications industry. Skilled in Coaching, Sales, Medical Devices, Team Building, and Contact Centers. Strong support professional
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Sales And Customer Service ManagerGvtc Communications Jan 2015 - Nov 2023New Braunfels, Tx, Us -
Disability SpecialistHeard & Smith, Llp Oct 2013 - Jun 2014San Antonio, Texas, Us-inbound and outbound calls.-intake to determine if we can offer representation for social security disability case. -knowledge of social security disability criteria. -
Mobility Consultant Sales ManagerThe Scooter Store Aug 2001 - Jan 2012New Braunfels, Us-Lead and manage a team of ten to fifteen national sales representatives-Train sales representatives to communicate and sell within the medical community.-Hold team accountable for meeting production metrics via coaching and documented performance improvement plans.-Perform on-going pipeline reviews of all team members on a regular basis.-Responsible for bottom line results of the team as it relates to overall company performance. -Accountable for maintaining the cultural integrity of the company mission statement through example and performance. -
Physican Specialist/Mobility ConsultantThe Scooter Store Jul 1999 - Aug 2001New Braunfels, Us•Communicate with doctor’s office fax paperwork for patient’s face to face appointment of motorized assistive equipment. •Educate doctors and office staff in completing paperwork to Medicare standards. •Constant patient communication throughout the process. •Work closely with our nurses to insure all documentation is Medicare compliant. •Ongoing interdepartmental communications to insure process is completed within Medicare allowed time constraints.•Primary function was to provide a memorable experience for the customer, conduct interview to determine qualifications for Medicare or other primary insurance reimbursement and or cash sale. •Manage a large pipeline of customers in need of a Power Mobility Devise. Receive both inbound calls and follow up with existing customers in a timely manner. •Proficient with computer programs, excel, word, and outlook also proficient with total view our internal account management system. •Successfully maintained business of $100,000.00 plus per month.
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Mortgage LoansColumbia National Mortgage 1998 - 1999• Aggressively marketed services by networking with Realtors• Fostered agency-company relationships within the organization. • Produced qualified prospects through aggressive cold-calling. • Pre-qualified prospective clients and completed routine paperwork for mortgage processing.
Diana Berger Skills
Diana Berger Education Details
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Reedley CollegeGeneral Studies
Frequently Asked Questions about Diana Berger
What is Diana Berger's role at the current company?
Diana Berger's current role is Sales and Customer Service Manager.
What is Diana Berger's email address?
Diana Berger's email address is db****@****ore.com
What is Diana Berger's direct phone number?
Diana Berger's direct phone number is +183083*****
What schools did Diana Berger attend?
Diana Berger attended Reedley College.
What skills is Diana Berger known for?
Diana Berger has skills like Leadership, Durable Medical Equipment, Account Management, Medical Devices, Sales, Healthcare, Team Building, Sales Management, Management, Sales Operations, Hipaa, Managed Care.
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