Diana Vandenburgh Email & Phone Number

Naples, Florida, United States

United States

Naples, Florida, United States

Oak Brook, Illinois

• Ensured that store achieves or exceeds the sales plan• Oversaw that all operational procedures were being followed• Lead, coached and supported sales professionals with a focus on clientele development and providing a high level of customer service to create a luxury experience

Greater Chicago Area

• Regularly delivered top-line sales above set targets and store averages• Surpassed key performance indicator metrics every year• Developed and maintained excellent client relationships based on trust and integrity• Engaged in setting proactive selling goals and sales forecasting • Managed visual merchandising and educated the in-store team on corporate visual direction• As a key holder, handled operational procedures and supervising staff

Oakbrook, Illinois

• Utilized a consultative sales approach to sell high-end jewelry to a diverse client base• Exceeded yearly sales goals by 17% • Maintained a record as one of top sales performers for retail sales in the team • Marketed promotions and events • Assumed responsibility for security, quality control and mentoring of all new staff

Hinsdale, Illinois

• Coordinated sales, administration, operational and marketing functions• Consistently met and/or exceeded monthly sales and business development goals• Trained, mentored and supported all staff• Directed planning, finance and creative for marketing and promotional campaigns• Up-sold services and successfully promoted new products• Managed inventory and tracked financial data to set new strategies

Vilnius, Lithuania

• Managed and directed all facets of planning and directing the start-up of this luxury retail store, including writing business and marketing plans, securing capital, real estate valuation, staffing, store presentation, acquiring inventory and directing initial marketing and promotional programs • Rapidly increased profits and developed a regular client base which consistently produced 80% of monthly sales… Show more • Managed and directed all facets of planning and directing the start-up of this luxury retail store, including writing business and marketing plans, securing capital, real estate valuation, staffing, store presentation, acquiring inventory and directing initial marketing and promotional programs • Rapidly increased profits and developed a regular client base which consistently produced 80% of monthly sales • Performed all administration duties, including accounts payable/receivable and inventory control• Managed executive operations, staff, finance, general accounting, HR, business development, administration, purchasing, inventory control and sales • Performed all purchasing and established all primary pricing with vendors and maintained lasting and profitable relationships with them • Maintained a 97% in-stock ratio • Researched, analysed, and presented trend assortments • Analyzed sales reports and historical data to plan and direct reorders as well as to maintain advantageous “stock-to-sales” ratios and weeks of supply • Monitored and controlled open-to-buy, profit margins and mark-down liabilities Show less

Klaipeda, Lithuania

• Held total operational, strategic and P&L responsibility • Planned, directed and evaluated all store operations, including sales, promotions, business development, client relations, reporting, budgeting, cost controls and loss prevention • Managed all facets of vendor sourcing, product selection, pricing and contract negotiations • Oversaw all aspects of administration,… Show more • Held total operational, strategic and P&L responsibility • Planned, directed and evaluated all store operations, including sales, promotions, business development, client relations, reporting, budgeting, cost controls and loss prevention • Managed all facets of vendor sourcing, product selection, pricing and contract negotiations • Oversaw all aspects of administration, including general accounting, finance, payroll, reporting, HR, scheduling and quality control • Developed sales incentive and employee recognition programs to maintain exceptionally low turnover rate • Designed and executed several new programs and initiatives to significantly drive bottom line results: increased store sales volume by 6% to 11% year over year, increased bottom line profits by 44% and reduced shrink from 4% to 0.5% over tenure Show less

Klaipeda, Lithuania

• Directed all areas of merchandising, store presentation, promotions, signage and customer service• Created financial plans, stock to sales analyses and seasonal trend analyses• Hired, trained and oversaw daily operations of sales floor personnel

Klaipeda, Lithuania

• Managed and directed supply chain planning and logistics coordination for procuring and controlling luxury leather goods to stores in five regions • Planned assortment, selected products and negotiated contracts • Identified improved logistical means to increase efficiency and client satisfaction