Diana A. Castillo Email & Phone Number

Brooklyn, New York, United States

- Documenting the entire scope of patient visits in the EMR (AthenaOne), including symptoms, medical history, physical exams, physician orders, and treatment plans, ensuring all information is accurate, comprehensive, and up to date.- Supporting physicians in administering comprehensive patient care, including conducting phlebotomy, urine drug screening, rapid diagnostic testing, urinalysis, electrocardiograms, and setting up for various medical procedures. - Upholding Department of Health (DOH) standards, ensured that the site lab and exam rooms are compliant by maintaining logbooks, inspecting for expired materials, and managing specimen handling with precision. - Delivering compassionate care by effectively communicating with patients; maintaining communication with pharmacies and physicians to ensure clear and accurate transfer of information.

New York, United States

- Demonstrated a professional and approachable demeanor, effectively addressed customer inquiries, resolved technical/miscommunication issues, and ensured a seamless shopping experience. - Operated the cash register with precision and efficiency, processed transactions quickly/accurately while minimizing errors, managed cash, credit, and debit transactions.- Expertly handled layaway setups, returns, and exchanges, provided clear explanations to customers about the process, resolved any issues promptly and ensured a smooth transaction experience.- Adapted to a variety of tasks and responsibilities as needed, demonstrated flexibility, took initiative in taking/completing additional assignments, contributed to overall store operations and customer satisfaction.

New York City Metropolitan Area

New York City Metropolitan Area

Hochwagen LaboratoryDepartment of Biology | New York University | New York, NYPI: Andreas Hochwagen, PhDMentor: Carolyn Milano, PhD- Investigating the effects of a Tet-On 3G Inducible Expression System for overexpression of REC8 in MDCK cells. - Analyzing the potential of this system to aid in the finding and development of an effective alternativecontraceptive for dogs and cats to combat animal overpopulation by restricting nonessential reproduction.Additional skills: DNA/RNA extraction/purification, PCR, Gel electrophoresis, DNA cloning, Plasmid purification, Western blotting, Cell culture (mammalian), Aseptic techniques, Transfection/Transformation of cells, Cryopreservation of cells, Spectrophotometry (NanoDrop), Primer design, Sequence alignment/analysis (SnapGene)

New York City Metropolitan Area

- Organized and maintained electronic files, and ensured proper filing, indexing, and retrieval of documents.- Utilized management tools to increase the operational efficiency of a growing nonprofit.- Established portfolio-wide updates and managed spreadsheets/other records as needed.- Entered data accurately into designated systems or databases.- Complied and organized data for reporting purposes.- Performed basic data analysis and generated reports or summaries as directed.

Brooklyn, New York, United States

- Conducted in-person interviews with residents in assigned areas according to established protocols and procedures.- Collected and recorded demographic information, which included household characteristics, population counts, and responses to survey questions using electronic devices provided by the Census Bureau- Established rapport and trust with residents to encourage participation and accurate responses.- Explained the purpose and importance of the census or survey, addressed any concerns or questions, and maintained a professional and respectful demeanor throughout the interview process.- Maintained an organized schedule and met designated productivity targets.- Effectively manage time between appointments, travel to assigned areas, and complete necessary administrative tasks within designated time frames.

New York City Metropolitan Area

Urbina LaboratoryDepartment of Chemistry | Borough of Manhattan Community College | CUNY | New York, NYPI/Mentor: Luis Gonzalez Urbina, PhD- Assessed the synthesis of silica nanoparticles and their influence in the deposition of colloidal photonic crystals and the potential efficiency of energy transfer in colloidal photonic crystals.- Presented research findings in BMCC’s Annual Research Symposium.

Brooklyn, New York, United States

-Greeted customers warmly, answered their inquiries, and provided quick assistance throughout their shopping experience.- Offered product information, suggestions, and solutions to customer concerns, ensuring a positive and personalized experience.- Accurately and efficiently processed customer transactions using cash registers, electronic scanners, and POS. - Received payments, issued receipts, and provided change while adhering to cash-handling procedures.- Developed a comprehensive understanding of the store's products, services, promotions, and pricing to effectively assist customers with their purchase decisions.- Stayed up to date with any changes in products or promotions.- Maintained a clean, safe, and organized checkout area, which included the removal of trash, arranging supplies, and ensuring the availability of necessary equipment such as bags, receipt paper, and cleaning materials.

Brooklyn, New York, United States

- Ensured that all items were scanned, priced, and bagged correctly.- Verified the quantity and quality of products during the checkout process, and promptly addressed any discrepancies or issues that may have risen. - Was responsible for the accurate counting and reconciliation of large sums of cash from the cash registers at the beginning and end of shifts.- Adhered to cash handling policies, including secure storage and accurate payments to vendors/distributors. - Restocked shelves and displays with merchandise to maintain an attractive and fully stocked store appearance. - Rotated stock and ensured items are brought to the front for timely sale.- Applied price tags, labels, or promotional materials to merchandise according to manager's guidelines.- Ensured accurate pricing and product information was displayed, making it easier for customers to locate and understand product details.

Bachelor'S Degree, Biology, General

Associate'S Degree, Biotechnology