Diana Beltran Gonzalez M.S.,B.S. Email & Phone Number

United States

Responsible for sustainability coaching and consulting with hospitality and tourism businesses on Procurement, Social Impact, Waste & Circularity, Environment, Sustainable Management, Food & Beverage, Igniting People & Operations ... and much more. Calculated GHG Emissions following the Greenhouse Gas Protocol for corporations in the following sectors; DMOs, Tour Operator, Space Tourism, Hotels, and Casinos Astrapto was founded by Dr. Aurora Dawn Benton, recently recognized as the 2021 International Hospitality Institute Top 30 Environmental Sustainability Champion. At Astrapto, we provide practical, business-oriented solutions to workplace social and environmental/sustainability issues. We help clients move the needle through sustainability assessments, roadmaps, training, coaching, and reporting. Courses that are educational and, most importantly, practical: Sustainability is a Team Sport: https://www.astrapto.com/team-sport Interested in starting a green team? Or trying to get sustainability initiatives going, but you feel stuck or alone? Sustainable Procurement: https://www.astrapto.com/team-sport This course is perfect for anyone in any type or size of an organization who wants to learn more about how to improve environmental and social performance in daily operations. No expertise or experience in sustainability is required. It is ideal for general managers, small business owners, corporate procurement staff, sales teams, and anyone who wants better understand sustainability and take practical steps in the right direction.IGNITE the Sustainability Leader Within! https://www.astrapto.com/ignite-impactIn this course, we look at the top 10 excuses most often encountered in our efforts to make sustainability a more integral part of operations. For each, you’ll learn about a leadership skill that will help you overcome that obstacle. These leadership principles are the same ones that apply to any critical change an organization must undergo!

Miami-Fort Lauderdale Area

We have the experience and expertise in sustainability processes and standards. We have a track record in training staff and implementing social and environmental programs to help hospitality operators that have the curiosity and compassion to embrace the values of people, the planet, and profit.Our group is composed of professionals with a wide range of specialties that are committed to sharing best practices for development, management, operations, communications, education and sales.2022: Space Tourism GHG Carbon footprint calculation complete

Los Angeles County, California, United States

As an Adjunct Assistant Professor, I contributed to education with excellence and dedication. I was promoted to Adjunct Associate Professor in 2023, reflecting my commitment to knowledge and academic excellence.Classes Taught: - HT 500: Global Hospitality and Tourism: Examines history, theories, trends, mass tourism, sustainability issues, ethical considerations, and other impacts.- HT 505: Managing Service Quality: Focuses on strategic management of service quality.- HT 535: Ethics in Hospitality and Tourism: Examines ethical theories and their application in common and strategic situations.Responsibilities:- Create a learning environment focused on the needs of students, utilizes technology, and provides support.- Ensure that the curriculum is up-to-date and relevant to the industry.- Connect students with top professionals in the hospitality and tourism industry.- Provide individualized mentoring from experienced professionals.- Offer career coaching with tailored advice and resources to help students achieve their goals.- Use Canvas LMS and teach via Zoom.- Serve as an SME for courses on Quality in Hospitality, Ethics in Hospitality, and Introduction to Hospitality and Tourism.Additional Appointments: - 2022-2023 Chair/Senator of Bovard College Faculty Council and USC Academic Senate Representative (elected position)- 2023 Representative on Senate Committee for Faculty Employment & Environment- USC Bovard College Faculty Council Representative, Master of Science in Hospitality and Tourism, 2021-2023 (elected position)- Peer Review Committee member 2021/2022: review faculty evaluation process & instructional practices of 3-4 colleagues- USC Healthy Campus Advisory Committee Member: promote health & well-being across campus- Presenter for new student orientation & informational sessions.

North Miami Beach, Florida

Beltran always wanted to give back to her alma mater as FIU gave her so much during her years there as a student. After many guest lectures, she decided to start teaching as a way to bring the industry in practice to the theoretical platform. She has taught 3 different topics in the area of Sustainability in Tourism/ Lodging. She was also invited to Buenos Aires to be a special seminar speaker on Sustainability.Study Abroad: Hospitality in Costa Rica ¡Pura Vida! (see links)FIU’s study abroad experience in Costa Rica offers the opportunity to apply sustainable tourism theory to practice. Go beyond the typical tourism experience with back-of-the-house tours of certified sustainable lodging facilities. In-Person Class: Sustainable Tourism Practices at Chaplin School of Hospitality & Tourism ManagementSustainability of the global travel and tourism industry is examined through the lenses of certifying organizations, local destinations, and multinational stakeholders. We examine the economic, socio-cultural and environmental effects of international tourism and understand the interconnectedness of these impacts. This course is designed to help students understand the main principles and practices for sustainable tourism development at the local, regional, national, and international levels. The class will introduce students to a series of tools to operate and manage tourism, hospitality services and destinations with sustainability. Online Course: Sustainability Team Management Building and activating a Green Team is vital for starting or continuing sustainability and corporateresponsibility initiatives. A Green Team is an effective way to share theresponsibilities and maintaining consistent sustainability activities even through turnover andother disruptive events that can get a business off course. It can bring together differentdepartments around a common purpose and set of goals, enhancing organizational culture andtriple bottom line impact.

Cairo, Egypt

Teaching Executive Skills for Hospitality Organizations:Throughout this course, conceptual elements of the management discipline are presented, as well as specific hands-on tools to put them into practice in a changing, competitive, and international environment. As a result of their active participation in the program, students will increase their self-knowledge and confidence. As a result of that, they will develop some crucial personal and managerial skills necessary to manage and lead people in the Hospitality environment. To do so, they will be presented with examples and customized cases for this sector and they will have to deal with them in thorough individual and group analysis.Course MethodologyThe course is presented in a participative learning format. Students learn through subject matter expert lecturers, presentations, case studies, best practices, online discussions and practical projects. Students are quizzed on comprehension of the course content. The course will include group and individual participation. It is important that assignments are completed so that meaningful discussion can take place.Upon the completion of the course, students will be able to:1. Describe the scope of the hospitality industry and its economic impact at the local, national, and international levels.2. Explain the implication globalization presents for hospitality managers.3. Cite opportunities for education, training, and career development in the industry.4. Explain the relation of lodging, food, and beverage operations to the industry.5. Identify the general classification of hotels and describe the most distinctive features of each.6. Identify and discuss types of commercial foodservice operations.7. Describe products, procedures, and equipment using industry terminology

San Diego, California, United States

Beltran is driven by a passion for serving the needs of people. During the pandemic she dove into the financial services industry as a Northwestern Mutual financial representative and a liaison/connector between top financial advisors and professionals who are ready to realize their vision for the future. In this role, she merged passions; the development of enduring relationships through networking, education and financial sustainability, something that in her opinion "is a key need for everyone in these unprecedented times". She educated others on the company’s comprehensive holistic approach to financial planning coupled with disciplined processes to meet goals and objectives.Beltran relied not only on her new knowledge in this space and experience but also on the expertise of a team of specialists available through the Northwestern Mutual Network. Together, they created opportunities to listen, teach and energize potential clients about their future. Through this team partnership, they made it possible for professionals to make sure they have well thought out objectives, clear action steps, and a realistic timetable to achieve their financial goals and protect the people and things they care about most.

Parsippany, New Jersey, United States Remote Position With 80% Travel

Responsible for delivering training to Wyndham Hotel & Resorts brands in all the Americas in English and Spanish. Diana Catalina is best known for her creative, unique and innovative approach to training while providing training participants with an engaging and highly interactive learning experience. Her passion and experience are transferred through in her engagement with hotel owners, general managers and line team members alike. As an active team member of the GL&D department function, also known as Wyndham University, the department won the Bronze Brandon Excellence Award for the best learning team. FACILITATION: • Facilitate orientation & regional programs for General Managers and Hotel Owners successfully on intermediate hospitality operations • Facilitate webinar training for all hotel staff on different topics from guest service to sales & marketing to revenue management and quality. • Perform set-up, classroom management, service & follow up • Interact, communicate with and educate internal customers (associate Training) • Keep up-to-date on industry and company initiatives • Provide prescriptive on-site training and opening training, employing necessary tools CONTENT MANAGEMENT: • Provide SME perspective on relevant hospitality topics • Assist and support work with brand sponsors and subject matter experts to translate business objectives into training solutions• Assist in Project Management efforts and help keep projects on task • Collaborate with team members to review, develop or enhance content/curriculum • Prepare, study and learn content for new workshops • Enhance Personal Development in order to maximize, update and refresh training, content development, and project management skillset • Maintain brand knowledge and an understanding of departments and resources in order to support the training value propositionPast Involvement : GMBHA (Greater Miami Beaches Hotel Association) Sustainable Hospitality Council

Parsippany, New Jersey

 Manage Wyndham Hotel Group and Wyndham Worldwide Environmental programs and reporting requirements tied to quarterly and annual reporting for over 250 locations globally Partner with external reporting entities to ensure that all national and local certification and legal requirements are met.  Coordinate all environmental and carbon emission reporting programs globally with operations, legal, finance to insure compliance  Train external customers (general managers, owners and hotel staff) how to use the system and how to implement sustainability operations at their property.  Train and educate all key stakeholders and communicate status and results Develop, report on, and drive improvement in key performance indicators relative to sustainability and build stakeholder engagement  Drive down costs, deliver savings and improve operating efficiencies. Oversee project tracking, resource center and certification programs tied to environmental programmingAdditional Involvement: Appointed AOS groupMentor Circle for Hispanic professionals HR Town Hall 2013 plannerDuring the time in this position, I was an active Member of the following:AHLA WIL (Women in Lodging) NY/NJAHLA Environmental and Engineering CommitteeNYCAHLA Sustainable Hospitality CommitteeHotel Engineers' Association of New York

New York, New York

Focus on CSR responsibilities, including but not limited to; Environmental Management in all OperationsEmployee Relations; Community involvement and internal activities that reflect engagement, health and sustainabilityMentor/ Educational and Development programs with the community (conducted youth tours, educational seminars, workshops for growth and development in the workforce for homeless and veterans)Internal and External Communication via social media such as facebook, twitter and foursquareMeasuring and tracking exposure of hotel social mediaRepresentation of the hotel in the new Sustainability Committee of the Hotel Association of NYCGreen Realities: It’s one thing to aspire to be a sustainable property and another to live the reality. These experts share how to achieve green; copy and paste link belowhttp://www.hotelinteractive.com/article.aspx?articleid=206142DegreePodacast: How to Green Your Hotel, The Afterlife of Toilet Paper & Inspiring the Next EPA Administrator; see link belowhttp://twodegrees.podbean.com/2011/08/04/23-how-to-green-your-hotel-the-afterlife-of-toilet-paper-inspiring-the-next-epa-administrator/“Meet the greenest hoteliers in NYC”. Hervé Houdré, general manager of the InterContinental New York Barclay, identified Ms. Beltran being among the most proactive hotel executives in NYC on green matters. Copy and paste link below http://www.crainsnewyork.com/article/20110911/SUB/309119975Environmental Leader Insider Report2011 INSIDER knowledge REPORT Lessons Learned from Corporate Environmental, Sustainability and Energy Decision-Makers http://lnkd.in/KBkcUXPUBLIC PRESENTATIONS:11/16/11- Panel11/14/11: Panelist Sustainability…Is Your Company Prepared? - 2011 International Hotel/Motel & Restaurant Show 10/10/11: Sustainability Management, the New Green Career Path in the Lodging Industry- Florida International University10/6/2011: Students Working In Sustainability Private Sector-Columbia University Panel Discussion

New York, New York

The Environmental Manager duties include:Work with, and in some cases lead and assist cross-functional departments in developing policies, metrics and standard work environment tools Advise the hotel on necessary actions to comply with applicable new and emerging regulations Provide necessary communications to agencies, guests, customers, and suppliers in support of company programs as necessary Develop measures to ensure continuous improvement with environmental impact and sustainabilityLead the hotel and associates to follow the direction of the Hyatt Earth Corporate Program.Created the Environmental Management Policy for Grand Hyatt NYPursue LEED EB: OM for the property.* Will be assisting future NY Hyatt's with developing environmental initiatives and management. * In addition to Environmental Management, managing Grand Hyatt New York's Twitter page and FacebookKeeping your Food and Water Safe : What you need to know about BPA and hidden chemicals in your life.http://www.everydayhealth.com/water-health/bpa-food-water.aspxAdditional Activities: Appointed leader for Gallup survey results 2 years in a row. Helped increase engagement and scores by 40% from one year to the next.

New York, New York

Rotation in all departments, working with managers and line employees for 6 months. Last three months, concentration placed in sales. Shadowed and assisted the International Sales Team. Assited with the United Nations General Assembly groups three years in a row, first time as a CMT. Final CMT project was on the interconnection between all departments.

Miami, Florida

Front Desk Agent; Reports, welcome and check in process. French was essential for this position, utilized all language skills on a day to day basis. Guest Expert Trainer: Created the first front desk training manual for Sofitel Miami.Green Team Leader: Developed the first Green Team at the hotel level with the direction of Accor's sustainability strategy.

Miami, Florida

Created, organized and sold tours for school groups that traveled all over the US. Created first European tour accomodation package. Also traveled with the groups to popular destinations.

Masters Of Science, Sustainability Management

Fall 2011-Spring of 2014 . The master of addresses the pressing and complex issues of environmental and sustainability management. MS.

Bachelors, Hospitality Travel And Tourism Management

Activities and Societies: Volunteered in the SOBE Food and Wine Festival 3 years in a row. See link associated with this below. 5/7/2010.

Minor, Hotel And Lodging Operations

Activities and Societies: A recent alumna story, written by FIU; http://hospitality.fiu.edu/articles/Diana_Alumna.pdf During the time I.

Dual Enrollment, French Language And Literature

While in High School took dual enrollement classes in FAU