Diana Gomez Email & Phone Number
@segrocers.com
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Who is Diana Gomez? Overview
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Diana Gomez is listed as Market Research Analyst at Southeastern Grocers, a with 15867 employees, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at segrocers.com and a matched LinkedIn profile for Diana Gomez.
Diana Gomez previously worked as Marketing Analyst at Southeastern Grocers and Product Support Specialist | Problem and Incident Management at Fis. Diana Gomez holds Bachelor Of Science - Bs, Communication And Media Studies | Public Relations from University Of North Florida.
Email format at Southeastern Grocers
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AeroLeads found 1 current-domain work email signal for Diana Gomez. Compare company email patterns before reaching out.
About Diana Gomez
Bilingual strategic marketing and communications professional with extensive experience in digital services, project planning and support, internal and external communications, content creation as well as operations and events. Proven social media and email marketing strategy skills within challenging, multitasking environments. Positive, results driven colleague, effective at teamwork and client satisfaction.Specialties: Media & Public Relations Writing, Project Management, Cross-Functional Collaboration, Marketing Research, Internal and External Relationships, Events Management, Translating, Content Creation, Troubleshooting, Operations Support & Efficiency.
Listed skills include Powerpoint, Social Media, Public Speaking, Press Releases, and 18 others.
Diana Gomez's current company
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Diana Gomez work experience
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Marketing Analyst
Current
Product Support Specialist | Problem And Incident Management
Digital Analyst
Troubleshot and reported online system limitations and followed up with production specialists to improve the digital channel. Increased overall customer satisfaction by 21% by creating an effortless online experience by researching system restrictions and developing solutions. Discovered over 200 online related issues and ideas of how the digital platform could be enhanced to increase consumer loyalty. Developed project management skills by overseeing agile software development and procedure updates. Tracked and analyzed incoming calls to determine trending call drivers to promote change in order to deliver quality service. Implemented changes to the existing IVR scripts, decreasing the number of calls transferred by 29%. Created and updated knowledge-based procedures to align with new systems and technology. Contributed in the marketing strategy behind pushing a “customer obsessed” servicing experience, across all business units, by participating in a promotional video discussing the benefits of such a service. Participated in developmental meetings to better understand the future of the digital channel and advocate on behave of consumer needs
Client Specialist
Provided customer service and assistance to clients with a variety of different life insurance policies. Performed outbound calls in order to meet production, quality and service expectations for policy changes. Oversaw cash management and processed loan, cash surrender and dividend disbursements. Produced and sent out appropriate policy correspondence, including policy values and billing information. Processed payments, combination disbursements, payment mode changes and dividend option changes. Edited and enhanced already existing documents and marketing materials to facilitate the migration of company communications. Trained and mentored new hires on system procedures and transactions. Assisted in company event planning and prepared event correspondence to be displayed on the company’s intranet.
Communications And Public Relations Intern
Created, edited and sent out press releases, e-newsletters and media summaries. Conducted one-on-one interviews and developed feature stories for Blog, newsletters and posts. Translated critical disease information for patients and caregivers from English to Spanish. Researched marketing trends and assisted in creating media strategies for different demographics, including diverse communities. Created reports to validate extent of media impressions in the chapter footprint. Reported all social media performances for the chapter and validated performances in summaries. Set up and manned marketing both for networking event. Received real time crisis management training.
Sales Associate
Provided customer service and assistance to bilingual customers. Worked with monetary transactions for point of sale and reconciling revenue for each shift. Contributed in promoting special in-store events and routinely merchandising the store. Completed online orders.
Diana Gomez education
Bachelor Of Science - Bs, Communication And Media Studies | Public Relations
Bachelor Of Arts - Ba, Spanish
Frequently asked questions about Diana Gomez
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What company does Diana Gomez work for?
Diana Gomez works for Southeastern Grocers.
What is Diana Gomez's role at Southeastern Grocers?
Diana Gomez is listed as Market Research Analyst at Southeastern Grocers.
What is Diana Gomez's email address?
AeroLeads has found 1 work email signal at @segrocers.com for Diana Gomez at Southeastern Grocers.
Where is Diana Gomez based?
Diana Gomez is based in Jacksonville, Florida, United States while working with Southeastern Grocers.
What companies has Diana Gomez worked for?
Diana Gomez has worked for Southeastern Grocers, Fis, Prudential Financial, Alzheimer'S Association, Florida Region, and Bealls, Inc..
How can I contact Diana Gomez?
You can use AeroLeads to view verified contact signals for Diana Gomez at Southeastern Grocers, including work email, phone, and LinkedIn data when available.
What schools did Diana Gomez attend?
Diana Gomez holds Bachelor Of Science - Bs, Communication And Media Studies | Public Relations from University Of North Florida.
What skills is Diana Gomez known for?
Diana Gomez is listed with skills including Powerpoint, Social Media, Public Speaking, Press Releases, Event Planning, Communication, English, and Translation.
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