Diana Christopher Email and Phone Number

• Founded the Church starting with two members and growing it to an 80 member Church until August 2023 in Chennai with many online followers from around the world.• Leading, Preaching, Teaching, Training, Counselling, Mentoring, Organising programmes for different focus groups, Marketing, Fund Raising, Administration, Team Management, Facility Management, Content Creation and Social Media Management.• Handed over the Physical Church premises and members to a partnering ministry in August 2023.

• Conducting Bible Studies online and offline.• Travelling to preach in Churches, Meetings and Bible colleges all over the state of Tamil Nadu.

• Co-founded the home salon brand to cater to the styling needs of women of Chennai, in the comfort of their homes.• Managed a team of 2 administrative staff and 5 stylists.• Headed Marketing, Human Resource Management and Customer service.• Instrumental in building the company to have a strong customer base of around 500 and make an annual turnover of around $35000 in the financial year 2022-23 after two years of COVID lockdown affecting the business.• Sold the business to one of the staff in April 2023.

• Co-founded the Tamil Bible college.• Instrumental in establishing extension campuses in 5 different locations across the state of Tamil Nadu.• Headed the establishment of online courses.• Preparation of syllabus, course material & test material, • Coordinating between the heads of different campuses, travelling to all campuses to teach and conduct convocations.

• Founded the Digital Marketing & Content Start-up catering to clients from various verticals like Ecomm, IT, Education, Entertainment, travel, Media…• Heading design, development & Execution of Digital Marketing & Digital Content projects for clients.• Budget planning and pitching to clients.• Planning, guiding and regular tracking & monitoring to optimise performance of digital marketing campaigns• Guiding design of microsites to optimize call-to-action for generating high number of leads.• Managing a team of freelancers.

• Lead generation and lead nurturing - through Online marketing campaigns, Online marketplaces and Offline Promotions (Print, Telemarketing, Tenders, sponsorships and Events.)• Driving teams to utilize the CRM (Microsoft Dynamics 2011) - by training, documentation of user manuals, regular follow-ups and updates.• Streamlining Business process systems (Sales, Service, CRM, Lab, Meetings, Admin and stock) - for overall development of the organisation.• Coordinating with the different departments (Sales, Service and Lab) and Head Office at Germany.• Customer Relations – Getting customer feedback, addressing complaints and obtaining customer satisfaction certificates.• End-to-end organisation - of seminars, conferences and participation in Events including report writing & Follow-ups.• Branding through online and offline initiatives. Maintaining the website in terms of content. Content development for all marketing activities.

• Heading a six-member team to manage Customer care, Procurement, Logistics (import & export), Banking, Documentation and Administration.• Managing intra-organizational communications of the company with respect to the offices at Chennai, Delhi, Singapore and the plant at Pondicherry.• Part of the core team reporting to the director to achieve the overall objective of delivering Smart cards to clients (Vodafone, Aircel, Idea, BSNL, MTNL, HCL, Integra, Zain group of companies and Lyca Mobile) on time and within the defined standards.

• Successfully completed an entire project right from feasibility analysis, project planning, budgeting, marketing & sales to customer service with a team of seven members.• Systematized the entire reporting & documentation process, accounting and record maintenance.• Customer acquisition through Offline Marketing.• Lead generation through online marketing campaigns.• Content Planning and Creation for Online and Offline Marketing.• Offering Customer support and liasoning with banks.• Training Tele-callers and Field sales personnel.

• Counselling students, Teachers and Parents.• Handling training for students and teachers on life skills.• Documentation of counselling and training sessions.• Assisting and actively participating in all School events

• Lecturing & Teaching students utilizing traditional & Digital methodologies.• Syllabus revision with a team of lecturers. Course Content Preparation for 6 subjects in the revised syllabus.• Training & Guiding students in Field Work, Field Work Reporting, Block Placement, Mini Research and Thesis Writing.• Counselling students and Organising Seminars and conferences.