Diana C. Stephens, Phd, Mba, Cdcs, Cemp Email & Phone Number

Chicago, Il, Us

Jacksonville, Florida, Us

In my role as a Brand Specialist at LHH, I work closely with clients to elevate their resumes and LinkedIn profiles, highlighting their accomplishments and key skills. Additionally, I conduct virtual group branding sessions to equip job seekers with the tools needed for their next career move.

I help individuals who are unhappily employed or laid off with panic and anxiety, learn how to craft a personal mindfulness based career action plan so they can conquer their fears, get clarity and understand how to find a job quickly. I am an experienced customer centric coaching professional with a PhD in Holistic Coaching and an MBA in Marketing.You have to keep plowing forward relentlessly and persevere. I'll show you how. I help people go from stressed and confused to motivated and in control of their career. I am driven by being inspirational and supportive to others. I remind you job search does not need to hurt, I can help.I will lead you on an 8-part pathway that will help you create an action plan to shorten the time to landing. Think of me as your haven for support as you embark on your career transition. If you prefer DIY, I have an online program that will introduce you to the concepts of what to expect when in transition, space clearing in home or office, mindfulness, journaling, meditation, values assessment, career vision creation, law of attraction and job search action plan. Incremental income through side work is also discussed. I have a curated list of reading resources to share for career transitions and mindfulness.I offer team coaching through Job Networking Groups and 1:1 coaching support. I also have affiliates who can assist you with ATS proof resume writing and LinkedIn profile enhancement. Please visit my website today and sign up for my free list of "Top 10 Things to Do When You are Downsized" and my free E-book on "Mindfulness Meditation."I look forward to speaking with you to learn more about how I can support you in your career journey. Namaste!

San Francisco, Ca, Us

Manage Enterprise client focusing on implementation, training, and platform usage. Build cross-functional team partnerships with IT and Product teams to optimize platform efficiencies and enhance user experience. Implemented on time platform delivery to multiple client grocery banners. ARR $2MM ●Brought in on-time implementation rollout of pricing platform to multiple banners at regional grocer which enabled 3% increase in their profit margins.

Palo Alto, California, Us

Symphony Retail AI is the global leader in SaaS artificial intelligence-enabled solutions for FMCG retailers and CPG Manufacturers. From Customer Intelligence to personalized marketing, and merchandising and category management to supply chain and retail operations. We provide thought leadership and consultative services required to drive customer-centric collaborative engagement between CPG's and their retail partners. Managed Nestle Enterprise Relationship focusing on implementation, training, and platform usage. Oversaw four consultants. Interfaced with global IT, implementation, product, and training groups to streamline user experience. Budgeted and approved consultant finances. ARR $5MM.

Palo Alto, California, Us

Managed, coached, and trained ten Enterprise CPG clients including, Kimberly Clark, Anheuser Busch, HP Hood, Lactalis, and Grupo Bimbo on platform usage. Supported vendor productivity. Built and sustained customer relationships. Defined effective user experience protocols to increase platform usage.● Awarded Product Improvement committee efficiency badge for 2020 by reducing JIRA ticket resolution time from 7 to 3 days.● Boosted client platform interaction by 23%.● Orchestrated collaborative partnership sessions with CPG vendors resulting in 150% increase in client platform interface.● Achieved 98% renewal rates. ARR volume $3.0MM.

Chicago, Il, Us

The Global Gateway Solutions team developed SAAS global integrated data sharing solutions that enable collaboration and joint business planning between retailers and suppliers. Oversaw global Enterprise Costco accounts in five countries. Supervised off-site global analytics team in India. Developed key partnerships between retailers and suppliers to generate joint strategic plans for growth and revenue building. Streamlined client contract merger process. Monitored and ensured successful service delivery for Costco Worldwide. Trained clients on IRI business solutions to resolve issues and amplify revenue. Awarded "Key Performer" 2016-2019. ARR volume $60MM.● Refocused data attribution model and new item mapping resulting in 7 day decrease in delivery time.● Chosen as "Team Lead Customer Advocate" for client mergers & acquisitions 2017-2019.

Chicago, Il, Us

Guest Lecturer for Retailing Class and Channels of Distribution Class for Third and Fourth year Bachelor of Marketing students.

Atlanta, Georgia, Us

CSS Industries is a consumer products company, engaged in the design, manufacture, and distribution of seasonal and all occasion social expression products. Controlled 2 state territory for retail ribbon and floral accessory items. Managed vendor relations with Jewel, Hy-Vee Food Stores, True Value, and FTD. Recommended strategic growth plans. Produced effective booths at trade shows. Territory Volume $3.5MM.● Partnered with CSS marketing team to successfully achieve $60K wholesale custom order with Jewel (+5 to LY)● Expanded territory increasing wholesale revenue by 7%.

Port Washington, Ny, Us

Researched, analyzed, and communicated extensive retail shopper insights to create long term strategic marketing plans for Jarden, Conair/Cuisinart, Hamilton Beach, Soda Stream, and Nespresso clients. Liaised with client product management teams and C-Level leaders to define competitive landscape and predict future market trends. Coached clients on online data base methodologies and utilization. ARR volume $5.0MM.● Awarded "Client Satisfaction Hall of Fame" status 2011-2014

Port Washington, Ny, Us

Designed revenue growth strategies for Macy's through on-site product usage and analysis. Mapped market research and future trending predictions to EVPs of Planning and Merchandising for men's apparel, Handbags, Accessories, Jewelry, intimate apparel, and home store. Collaborated with analytics team to co-create client strategic merchandising plans. ARR volume $10MM.● Charted opportunity analysis supporting launch of Gold Toe women's socks achieving 14% increase in segment sales.● Guided launch of Hanes Underwear through NPD opportunity analysis.

Port Washington, Ny, Us

Established and nurtured relationships with seven accounts including Polo Ralph Lauren, PVH Corp, Haggar, and Lacoste. Advised team on effective financial recommendations and marketing solutions. Guided clients on strategic market expansion efforts, competitive trends, and wholesale delivery and revenue goals. Exceeded incremental sales goals. Collaborated with NPD Chief Industry Advisor, Marshal Cohen, on “state of market” landscape report to define future distribution goals for increased profitability. ARR volume $3.5MM.

Master Of Music, Vocal Performance

Master Of Business Administration, Marketing

Bachelor Of Music, Vocal Performance

Doctor Of Philosophy - Phd, Holistic Coaching