Diana D'Amato Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

• Continued management of the HR General Requests inbox, completed all COVID-19 contact tracing, and regularly published staff-wide emails for pandemic health and safety.• Completed, logged, and filed all transactions made using the assigned Small Purchases Credit Card for purchases made by the Human Resources department.• Collected performance evaluations for salaried employees, updated data into an organized spreadsheet, and added their statuses into the Microsoft Access database.• Aided CDO Patrick Patrong in scheduling meetings, collecting demographic data, and any other tasks for the EDIA initiative.

Richmond, Virginia, United States

• Contacted employees of all levels in a timely manner to inform them of COVID-19 protocols and implement Contact Tracing to stop any potential spread of illness.• Maintained database of those who required PCR or Antigen testing and obtained subsequent test results for Human Resources records.• Coordinated with BetterMed to request appointments for employees, resolve billing issues, and report patient difficulties.• Fulfilled any tasks assigned to aid the Human Resources department, including attending job fairs, conducting reference checks, and creating spreadsheets for presentation. • Helped host, organize, and schedule vaccination clinics with Bremo Pharmacy regularly to allow COVID-19 booster shots to be easily available to employees.

Richmond, Virginia, United States

• Informed patrons of gallery guidelines and answered any questions in an amiable manner.• Reported incidents to supervisors quickly and coordinated with security staff in the event of an emergency.• Scanned tickets and distributed audio guide devices for exhibitions.• Monitored assigned galleries and exhibits.

Richmond, Virginia Area

• Monitored assigned galleries and exhibits.• Informed patrons of gallery guidelines and answered any questions in a friendly, positive manner.• Communicated closing times and provided directions to visitors.• Reported incidents to supervisors quickly and coordinated with security staff in the event of an emergency.

Richmond, Virginia Area

• Engaged with theater patrons and aided their purchasing needs. • Processed all merchandise transactions and followed all cash handling procedures.• Received, processed, and replenished merchandise inventory.• Maintained ongoing working knowledge of products and prices.

Glen Allen, Va

• Communicated with customers in a professional, compassionate manner.• Performed all duties in full compliance with all federal and state statutes, regulations and policies, CHAP requirements & policies, and HCD's Compliance Program & Standards; including but not limited to; maintaining strict confidentiality and privacy of patients' protected health information (as defined by HIPPA) in accordance with HIPPA regulations.• Cooperated with internal and external investigations, reviews and audits. Engaged in good faith reporting of compliance concerns. Participated in annual and ad hoc compliance training.• Properly documented and notated all orders worked with actions taken and other pertinent information.• Met & maintained department productivity standards as communicated by the Customer Service Management team.• Maintained acceptable QA Standards on calls as measured by Customer Service Leadership and QA Department.• Performed all other various duties as assigned.

Richmond, Virginia Area

• Wrote and published 2-3 articles per month about a variety of issues for the "Dating" section• Edited various articles on a weekly basis via Wordpress

Richmond, Virginia Area

 Scheduled over 400 active patients and continuing education meetings for the latest medications Answered phones, returned patients’ calls, and recorded messages Organized and maintained patient files Personal assistant to Dr. Louis Duchin when needed Created and maintained multiple databases Triaged crisis calls Tracked patient census statistics Responsible for urinalysis reports (recording and reporting) Collected and recorded patients’ payments General office duties Upheld HIPAA regulations

Miechanicsville, Va

 Maintained and organized employee and client files Receptionist and general office duties Prescreened applicants and oversaw full application process Completed reference and licensing checks Performed searches at the OIG Exclusions Database online Provided support for office administrator and owners  Coordinated monthly employee education requirements  Participated in marketing events  Managed employee and client online databases while upholding HIPAA regulations

 Assisted Professor M. Thomas Inge in collecting and organizing various articles for manuscripts Copy edited over fifty articles and an introduction for M. Thomas Inge’s 414 page manuscript about William Faulkner Copy edited and compiled selected essays for M. Thomas Inge’s Walt Disney and the Art of Adaptation Created an index for Will Eisner: Conversations