Diana Dixon Email & Phone Number

St. Louis, Mo, Us

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

• Assisting human resources specialists with identifying and resolving problems; providing technical information, guidance, training, and assistance on the interpretation and application of rules, regulations, and procedures. • Ensuring electronic Official Personnel File (eOPF) transfers are completed properly and timely. • Interpreting guidelines including personnel processing, issues of pay, premium pay, leave, allowances, retirement, injury compensation, hours of work, health and life insurance benefits, and staffing actions. • Providing personnel services such as generating, coding, reviewing, and processing a wide variety of personnel actions.

Raleigh, North Carolina

• Provided support to Realty Specialists in developing negotiation strategies and determines which offer is most responsive to the Government's needs. • Effectively reviewed assignment records and building files with special emphasis on vacant space, out lease space and income/expense information.• Reviewed proposals for alterations based upon agency requirements and conferring with the realty specialist regarding the lessor's requirements. • Spearheaded quality assurance efforts in coordinating and verifying performance of inspection for building code compliance.• Provided support and assistance in generating reports pertaining to real property portfolios.

Greater St. Louis Area

• Successfully support the operational, human resources and office management objectives of the Army base by providing administrative, record management and data processing functions for hundreds of military applicants per month.• Effectively manage all facets of the enlistment process for 200+ applicants per month, including processing pertinent paperwork, interviewing to determine eligibility/suitability, pre-oath briefings, and briefing applicants on MEPS procedures.• Singlehandedly provide support and assistance to 90+ applicants/visitors per day in answering questions regarding the enlistment process and military contracts. • Maximize compliance and safety of the department by properly verifying visitors and issuing identification tags prior to entry into the secured federal building.• Spearhead quality assurance efforts by auditing all applicant records, files, and contracts for completeness while verifying all information listed on each military contract for accuracy prior to signing.

Houston, Texas Area

• Effectively contributed to the productivity of 3 Immigration Court Judges in proceeding over hundreds of court cases per month by gathering and preparing confidential information for court proceedings. • Performed research in preparation for court proceedings, such as background checks, appeals, and motions while also assisting in drafting memorandums, duty motions, and court correspondences.• Managed the flow of communication between the Judges and Attorneys by responding to incoming emails and phone calls requesting files, or regarding paperwork, notices to appear and motions to reopen or reconsider.

Cleveland/Akron, Ohio Area

• Successfully provided support and counseling on VA and other federal, state or local related benefits and explained procedures of claims processing to 60 to 70 claimants per day. • Effectively reviewed case files to communicate and provide information regarding claims status, explain final claims decisions, or to provide information regarding the appeals process. • Accurately interpreted and applied complex laws, rules, and regulations, and written guidelines while educating claimants of various benefits processes. • Independently carried out assigned duties such as conducting training for new hires or co-workers, planning and organizing training material that will help provide a thorough understanding of information.

Greater St. Louis Area

• Completed a five-month employment and training program for Veterans programs designed to give exposure to participants in archaeological processing. • Worked as part of a multidisciplinary team to assess, inventory, process, and prepare technical reports for complex archaeological and archival collections.• Systematically prepared historical collections for curation in accordance with, and exceeding, standards set by federal law.• Utilized proficiency in Microsoft Access and Microsoft Excel to maintain large databases, spreadsheets, and performed quality control and assurance on data collected.

Fort Hood,Tx

• Successfully ensured the productivity of the Human Resources department for the Army Base by managing many facets of the HR process, including records management, promotions and award ceremonies for approximately 150 soldiers. • Oversaw planning and preparation for the Special Troops Battalion Awards program, ensuring compliance with awards by reviewing eligibility and case files for errors while submitting paperwork to proper departments for record updates. • Monitored and updated hundreds of files, including awards, evaluations and military orders while tracking soldier arrivals, departures, and deployments.• Ensured confidentiality of employee medical and leave records and provided timely and accurate responses questions regarding leave requests, personnel record changes and forwarded calls to the Commander and Sergeant. • Provided executive administrative support to General Officers and Senior Executive Service civilians, to include arranging travel and lodging, coordinating itineraries, and preparing trip folders.

Master’S Degree, Human Resource Management

Bachelor’S Degree, Liberal Studies

High School