Diana Spencer Email & Phone Number

California, United States

- Independently lead and drive large-scale design projects for our post-sale experiences- Design, prototype, and launch compelling products both aesthetically stunning and bar-raising for interaction design- Execute end-to-end detailed design deliverables as a series of experience maps, storyboards, wireframes, and interactive prototypes- Collaborate with user researchers to define and conduct user research to truly understand our customers and users’ goals and needs- Coordinate and integrate the work of fellow designers for a seamless and unified experience- Engage with product teams at a strategic level to frame what we need to build and how to get there

Currently designing a support portal for customers. Communicating with multiple teams to gather requirements and execute user stories. Creating wireframes in Miro, developing high fidelity mocks in Sketch, and generating prototypes in Invision to share with multiple teams. Working closely with IT customer experience teams to conduct customer interviews and review proto-types. Usability testing to inform and validate designs.

Aliso Viejo, Ca, Us

Drove improvement of user experience and audience engagement by planning, designing, and testing website content. Employed leading design principles and techniques to develop e-commerce, corporate and partner websites. Create meaningful and easy-to-use web experiences using wireframes and graphic mockups. Performed A/B testing using visual web optimizer to identify highest converting design patterns for implementation on CMS template. Consistently recognized as a top performer who can effectively juggle multiple projects and priorities. Known as an excellent communicator, team lead and problem solver.

Round Rock, Texas, Us

Managed Dell Software website across all software products and solutions. Worked with Dell’s design team to add our products to dell.com site using SharePoint CMS. Led website redesigns as lead project manager, supervising a cross functional team and successfully completing these projects on budget and on schedule.

Aliso Viejo, Ca, Us

Created a content reporting dashboard to provide stakeholders with drill down reports for all lead generating content on marketing websites which empowered marketers to manage their content through the buyers’ journey and content life-cycle.

Irvine, California, Us

Solely responsible for all marketing content creation, including web, print, software packaging, and trade show booths. Redesigned corporate website with a more intuitive architecture and visual style for simplified navigation. Designed new software packaging for selling in major US retail stores, including Best Buy, Fry’s, and CompUSA.

St. Petersburg, Florida, Us

Developed customized web experiences for 20+ clients, including General Mills, Kraft, and Pillsbury. Organized focus groups to improve website user experience and increase repeat usage. Managed the workflow of 2 staff designers to deliver demos, media kits, web pages, and storyboards.

Certificate Of Graphic Design, Print/Web Design

Agile And Scrum Master Certification

Bachelor Of Science (B.S.), Business Administration And Management, Marketing