Diana Haddad Email & Phone Number

Wilsonville, Oregon

• Responsibilities included:
• Providing high quality service to external as well as internal branch clients by assisting inthe administration of all branch business including deposit operations and loan activity support.
• Managing the safety and security of branch employees and customers.
• Participating in the hiring process of new employees and handling personnel-related issues and scheduling.
• Supervising branch employees and monitoring their customer service level ensuring it’s within the bank’s standards.
• Assisting branch manager in developing a strong sales culture and implementing referral programs by applying proactive strategies, participating and leading branch marketing activities and campaigns.

Charlotte, North Carolina

• Responsibilities included:
• Developing base for long-term sources of clients by using referrals, occupational, andspecial-interest groups to compile lists of prospects.
• Approaching potential clients by utilizing mailings and phone solicitation in addition todoor knocking.
• Determining clients’ particular needs and financial situations by scheduling fact-findingappointments.
• Suggesting protection plans and calculating and quoting rates for life and medicalcoverage.
• Completing applications for coverage and obtaining underwriting approval.

Stockton, California

• Responsibilities included:
• Performing a variety of duties involving handling cash deposits, paying out, balancing, and receiving transactions within assigned delegated authorities.
• Delivering an exceptional customer experience while uncovering sales referralopportunities.
• Preparing unit daily/weekly reports.

Amman, Jordan

This is a family owned retail business and responsibilities included managing the store, supervising the employees, handling the cash register, and managing the store’s social media accounts.

Amman, Jordan

• I started at Citibank in December of 2000 with the position Cash Management Support and moved up assuming responsibilities of several other positions ending with Cash Operations Head.Responsibilities included:
• Supervising a team of seventeen employees within Operations managing the followingdepartments: 1. Cash & Tellers 2. Cash Management Operations 3. Account Opening Unit.
• Oversight of two teams out of the country handling the outsourced transactions for both Treasury Operations and Funds Transfers including domestic and international wires inaddition to internal transfers.
• Running the daily processing of Cash Management Operations department.

Master'S Degree, Financial Management

Bachelor'S Degree, Accounting

High School, Scientific Stream