Dianah Soh Email & Phone Number

Singapore

Singapore

Singapore

• Assisted in multi country (Singapore, Australia, New Zealand, UK) infrastructure upgrade project.
• Managed setup for potential Shanghai branch office with involvement from regional teams in Compliance, Legal and IT.
• Implemented back-office optimisation project for management of in-force policies using in-house resources.
• Introduced Agile methodology to front office, back-office users and senior management.
• Created training materials using Microsoft PowerPoint and conducted training sessions.
• Led users in brainstorming sessions to create user stories and documented them in JIRA and Confluence.

Singapore

• Supported project (USD1.6 million) with external stakeholders and users from multiple health institutions and government agencies.
• Managed timelines, budget and resources to ensure project is on track as per timeline and budget and delivered successfully.
• Ensured that proper documentation had been stored for every project at every phase as per regional PMO’s project management methodologies and policies.
• Successfully negotiated revised timeline with customers despite earlier delayed deliverables prior to joining the project.

Singapore

• Managed cross division, company, country and Group specified projects with senior stakeholders and users from multiple divisions, companies and countries.
• Managed and reviewed external vendors’ contracts, timelines, budget and resources to ensure projects are on track as per timeline and budget and delivered successfully.
• Ensured that proper documentation had been stored for every project at every phase as per company’s project management methodologies and policies.
• Successfully managed and delivered multiple cross-country / cross-company / government-initiated projects.

Singapore

• Supported new smooth and prompt product development and implementation.
• Managed the new products rollout per Product Calendar.
• Ensured that there are no operational gaps or that any operational gaps are addressed.
• Brainstormed best solutions for any gaps identified with project team.
• Successfully transitioned PISC from Technology, Change Management to Marketing, Product & Funds Development and Implementation.

Singapore

• Ensured adherence to corporate governance and project management best practices in IT projects amounting to USD 1 million or more for regional subsidiaries (Singapore, Malaysia, Indonesia, Thailand).
• Prepared, reviewed or monitored, on behalf of subsidiaries, all project documentation (RFP documents, external vendors’ contracts, schedules, business specifications, project status presentation slides, budget control.
• Attended and participated in meetings with vendors either onsite or via webinars, telephone or video conferences for project status update meetings.
• Participated in regional subsidiaries’ IT Steering Committee meetings.
• Only personnel from Web Application Section retained after company restructuring moved IT functions back to subsidiaries.

Mccallum Street, Singapore

• Managed developers (team of 6) in development and support of in-house web applications (.NET, SQL and SSIS).
• Performed system analysis role with regional users on any approved web application requirements.
• Sourced, shortlisted and managed vendors for web applications not developed by in-house team.
• Planned project timelines and deliverables based on requirements.
• Developed test cases and perform unit testing on modules developed.
• Planned (Budget and Business Plans) in relation to all web related, front-end application systems and any other related systems.

Singapore

• Led a junior developer in development of in-house SharePoint applications.
• Performed system analysis role with regional users.
• Sourced, shortlisted and managed vendors for SharePoint graphical design.
• Planned project timelines and deliverables based on requirements.
• Developed test cases and perform unit testing on modules developed.
• Prepared technical and user documentation.

Toa Payoh, Singapore

• Led and mentored a team of developers in development of mobile and web applications in.NET 3.5 (C# and VB.NET) using Visual Studio 2008, SQL Server 2008, SQL Server Compact Edition.
• Performed system analysis role with internal team and external customers.
• Planned project timelines and deliverables based on requirements in Microsoft Project 2007.
• Developed test cases and performed unit testing on modules developed by developers.
• Managed tasks and documentation within Microsoft Office SharePoint Services 2007.
• Prepared necessary technical documentation to support projects and products development in Microsoft Word 2007 and Microsoft Visio 2007.

Harbourfront, Singapore

• Created feasibility studies and business requirements specifications, based on internal requirements gathered, for sign off by users.
• Planned development effort and sought approval from management (HODs of IT and other departments) to proceed with projects after provision of relevant documentation.
• Coordinated vendor selection process for Quality Document Management System.
• Reviewed documentation prepared by vendors.
• Managed and controlled project schedules (implementation, testing and training).
• Supervised deployment of systems (vendor involvement) or supported deployment of systems (internal).

Orchard Road, Singapore

• Gathered user requirements with vendors from internal users for Windows-based POS and web-based Loyalty System.
• Reviewed documentation prepared by vendors and managed testing of systems, schedules of implementation, arrangement for training of users, support deployment (both internal and vendors’), issues resolutions and change.
• Managed a small development team of one (1) IT personnel.
• Performed unit and system testing.

Harbourfront, Singapore

• Gathered user requirements from clients for Business Intelligence module.
• Prepared Business Intelligence systems requirements specifications, rollout plan with estimated project schedules.
• Managed a small development team of one (1) IT personnel.
• Designed and developed multi-tier application modules in ASP.NET 2.0 (C#) and MS SQL Server 2005 database.
• Designed and developed reports in Crystal Report 11.
• Created unit test cases and test plans.

Ang Mo Kio, Singapore

• Gathered user requirements from clients.
• Prepared process specifications with estimated project schedules.
• Designed and developed multi-tier application modules in ASP.NET (VB.NET) and MS SQL Server 2000 database.
• Designed and migrated reports in Crystal Report 10.
• Designed and developed Web Parts and Web Services for MS SharePoint Portal Server 2003.
• Performed software testing and completed relevant documentation.

Circular Road, Singapore

• Gathered user requirements from clients and prepared requirements specifications.
• Prepared and presented prototypes.
• Prepared design specifications with project schedule for clients’ approval.
• Designed and developed multi-tier application modules with Web Services in ASP.NET (VB.NET) and MS SQL Server 2000 database.
• Prepared test plan and performed software testing and documentation.
• Managed a small development team of three (3) IT personnel.

Orchard Road, Singapore

• Prepared high-level design and program specifications documentation.
• Developed Windows front-end modules in VB.NET that connect to Oracle 8i database.
• Created and optimised PL/SQL packages and stored procedures.
• Performed module testing and documentation.

Tanjong Pagar, Singapore

• Performed requirements analysis after meeting up with clients to gather user requirements.
• Prepared software specifications/proposals with project schedule for clients’ approval.
• Designed and developed software in ASP.NET (C#, VB.NET) and MS SQL Server 2000 database.
• Performed software testing and documentation.
• Provided demonstration and training of developed applications.
• Maintained and supported developed applications.

Systems Analyst

• Designed and developed ad-hoc additional required applications in Visual Basic, Microsoft Access 2000, ASP.NET (C#, VB.NET) and Microsoft SQL Server 2000 database.
• Liaised with external software vendors on existing applications.
• Provided user training for the modules developed.
• Troubleshot and resolved issues with existing and new systems.

Tanjong Pagar, Singapore

• Assisted in the implementation of various new modules in Visual Basic 6.0.
• Created reports in Crystal Reports 7.0.
• Linked Visual Basic application module to new reports using ODBC.
• Created new tables in MS SQL Server 2000.

Tanjong Pagar, Singapore

• Tested and resolved any integration problems for new products (web based and Windows based applications).
• Proposed changes, where necessary, to existing design.
• Development done using ASP, VBScript, JavaScript, MS SQL Server 7.0 (for web based) Visual Basic 6.0 and MS SQL Server 7.0 (for Windows based).
• Documented changes to product with Microsoft Word and Visio.

Bukit Merah, Singapore

• Designed new system flow for company web site.
• Documented new design with Microsoft Word, Visio.
• Tracked progress of project with Microsoft Project.
• Normalised tables in current MS SQL 7.0 database, created views and stored procedures for faster access to information needed.
• Revamped company web site (Development done using Macromedia UltraDev in ASP, JavaScript, VBScript and HTML).

Ang Mo Kio, Singapore

• Produced requirements analysis for Sales Order Processing System by gathering information for all levels of users.
• Designed flow of information in the form of charts using Microsoft Visio.
• Implemented staff portal and Sales Order Processing System for company using ASP, JavaScript, VBScript and HTML.
• Implemented necessary databases, stored procedures, user defined functions, tables and views for the above in MS SQL 2000.
• Drafted first copies of manual for programmers and users and trained users to use the implemented application.
• Managed a small development team of three (3) IT personnel.

Depot Road, Singapore

• Handled problem reports from users, troubleshoot and resolve them.
• Liaised and met users with proposed changes and discuss feasibility of them.
• Planned schedules for proposed changes when change request had been accepted.
• Implemented changes through Visual Basic 4.0, SQLWindows (Windows NT platform) or PL/SQL (UNIX platform).

Ang Mo Kio, Singapore

• Implemented call-centre CD-ROM software in 6 languages using Macromedia Flash, Fireworks and Dreamweaver.
• Liaised with external vendor for linguistic needs in Malay, Mandarin, Tagalong, Thai, and Vietnamese.

Ang Mo Kio, Singapore

• Implemented on-line manufacturing input/output monitoring system from existing system.
• Implementation on Macintosh platform using Claris HomePage for authoring, existing Filemaker Pro databases and records retrieved using Claris tags.
• Visual design of on-line monitoring system designed according to existing system with Adobe PhotoShop, Illustrator, ImageStyler and ImageReady.

Dhoby Ghaut, Singapore

• Met with clients to analyse nature of web site needed.
• Designed and formed implementation plans for clients' perusal while keeping within budget and other constraints.
• Implemented clients' web sites upon confirmation (Tools used include HTML, JavaScript, VBScript with information retrieval from MS SQL or Oracle databases).
• Maintained clients' web sites where and when necessary.
• Maintained company's web site.

Eunos, Singapore

• Handled in-house problem calls from Asia Pacific region.
• Determined nature of problem; resolve the problem or contact local engineer if necessary.

Bachelor'S Degree, Technology Management And Computing, B

- Advanced Systems Development - Project Management - Information Management - Operations and Quality Management - Strategies for Resource.

Diploma In Computer Studies, Computer Studies, B

Activities and Societies: Cheer-leading, orientation camp, open house activities- Business Systems - Information Technology Applications.