- Maintaining both websites powered by Shopify - totowaairsoft.com and icebergarmynavy.com - by uploading new products, creating media using Adobe and Canva programs following current trends and performing back-end maintenance such as system updates, troubleshooting, as wells as coding.- Maintain the company's google ads performance to drive optimal conversion.- Design Mailchimp email templates for campaigns regarding sales, and airsoft events.- Worked in a fast-paced workplace leading the sales floor overseeing daily sales and employee performance while maintaining a positive team environment.- Worked with customers to resolve inquiries and provided airsoft troubleshoot assistance in a professional and courteous manner.- Recommended customers to Airsoft/Paintball plus tactical products and in-house services offered at the store in addition to offering explanations on airsoft regulations and safety.- Organized and filed documents regarding purchase orders, customer orders and invoices.- Rotated between retail and office management enabling me to shift roles, and multi-task.

• Designed visual assets and components for IT exhibitions, client meetings, and print materials for domestic and international audience. • Consulted and researched with the Lead UX advisor to have a better international clientele outreach.