Diana Brown Email & Phone Number

New York, NY, US

Hoboken, New Jersey, US

• I spearhead all human resource and employee efforts for ten residential properties within the company that sets the new standard for rental apartment living through a hospitality-inspired mindset, imaginative.
• Launched new systems to help boost employee engagement and productivity
• Implemented Lattice for 150 employees
• Transitioned the company to a new HRIS platform
• Reduced recruitment contracts by 4% each through relationship efforts

New York, New York, US

• I delivered financial leadership and expertise within the 238-room Forbes Five Star and AAA Five Diamond hotel. I managed labor costs in a strong union environment to improve productivity and profitability and assisted.
• Improved CPOR, impacting hotel performance
• Achieved a 94% engagement score in Starvoice results

I assisted in overall hotel financial management while supervising and developing the finance department of the 270-room hotel. I managed a small team and led month-end close procedures, including journal entries, bank and balance sheet reconciliations, commentary, and analysis. I also developed labor productivity reporting to ensure labor costs were in.

• I was promoted to a director-level role to deliver leadership and daily operational oversight within the finance department for the 225-room hotel. I managed a small team and was an integral part of the pre-opening.
• Contributed to hotel achieving #1 in guest satisfaction scores four years in a row
• Maintained scores of 90% for Starvoice results each year since opening hotel in 2009

Dallas, Texas, US

Bethesda, Maryland, US