Diana Scott Email & Phone Number

I am the Founder/CEO of BlueCastle IT Solutions LLC.BlueCastle IT Solutions is the culmination of a decade of experience in Information Technology - many years that involved either being the only woman, or one of a few, on a team of IT professionals. This gave me a bit of an outsiders perspective on an industry that for so long has gotten away with a sole emphasis on technical expertise and top down 'expert talking to non-expert' approach that leaves business owners and their teams feeling talked down to and unsupported.As I found personal success working in technical roles and later IT consultant roles, I couldn't help but notice my clients appreciated a different approach. Whether you want to attribute it to nature or nurture, my 'feminine' skill set of communication and empathy was like a Breath of Fresh Air to my customers. What I came to find is that business owners and their teams are desperate for something new - they want IT support professionals who are skilled communicators and IT consultants who empower them to make their business-altering decisions with confidence (which requires - you guessed it - effective communication!).✨At BlueCastle IT Solutions we are FIRST and FOREMOST a Customer Service company, SECOND a technology company - in that order. ✨We believe fundamentally that the burden of communication and the responsibility for empowering the business owner to make critical business-impacting technology decisions falls on us as the IT Provider, not the other way around. You will never hear us say "Do as I say because I'm the expert."Instead, while you focus on running your business, my team will be busy synthesizing our technical knowledge and applying it to your problems, translating the technical jargon into everday speech, funneling our insights and recommendations into graphs, charts, bullet-points, or whatever medium is best suited, and finally present it to you the busy business owner: Everything you need to make a confident decision for your business in a bite size package.Oh - and did I mention 'round the clock IT Support from our team posessing not just technical certifications but also a World Class customer service program certification? So that's me, Diana Scott, and that's what my company BlueCastle IT Solutions is offering. Do you want it?🎇HOW TO REACH ME:www.bluecastleit.comSchedule a meeting with me: https://calendly.com/bluecastleitSee our video content all in one place - https://www.bluecastleit.com/videosBlueCastle IT is recognized as a WMBE - women and minority-owned business.

Listed skills include Help Desk Support, Microsoft Office, Customer Service, Powerpoint, and 18 others.