Business Manager
Hong Kong
- Supervise the Hong Kong & Guangzhou sales team. Lead, coach, manage and develop both teams to deliver sustainable, quality growth and achieve all aspects of profitability from a portfolio of outbound customers. - Work collaboratively with partners globally, in particular overseas representatives in the US, UK, France, Switzerland and Singapore to grow relationships from existing outbound customers and generate leads for new ones.- Implement and execute a restructure strategy… Show more - Supervise the Hong Kong & Guangzhou sales team. Lead, coach, manage and develop both teams to deliver sustainable, quality growth and achieve all aspects of profitability from a portfolio of outbound customers. - Work collaboratively with partners globally, in particular overseas representatives in the US, UK, France, Switzerland and Singapore to grow relationships from existing outbound customers and generate leads for new ones.- Implement and execute a restructure strategy for the Guangzhou and Shanghai team, resulting in centralizing all operations and reducing operational costs for the company. - Oversee the teams’ adherence to group guidelines and procedures, ensuring the best before and after service for customers.- Liaise and collaborate with airline partners (especially China Southern Airlines and China Eastern Airlines), in supporting and delivering projects efficiently.- Lead the team in the successful pitching, and renewal, of the exclusive representation rights for the in-flight magazines of China Southern, China Eastern, Air China, China Airlines and Hong Kong Airlines, as well as for Shanghai Railway.- Relocated to London for a 6 month secondment in 2010, lead the China Daily team through the process of vendor sourcing, office set up and marketing strategy implementation.- Guide the performance of the HK business development team to accomplish and exceed target. Delivered annual business growth of 25%, 30% and 29% between 2010 and 2012. - Seconded to the Shanghai office between Jan – June 2013 to monitor and leverage existing client accounts. - Provide monthly reports to the HK headquarters and effective administrative support. Show less